Business Development Executive
Job Description
Business Development Executive
Our growing Pharma business is looking for a skilled problem solver to join our team as a Customer Service Representative. We need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem. The successful candidate for this role will have a strong command of the company's customer service policies, and be well-trained in product knowledge that can be critical for offering quick and accurate assistance to customers. Job Types: Full-time, Regular / Permanent
Salary: 2.5 lakh per annum onwards
Minimum Experience: 2 Years
Benefits: Food provided. Duties and Responsibilities
- Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
- Update customer information in the customer service database during and after each call
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
- Impact the company's bottom line by problem solving and turning frustrated clients into repeat customers
- MBA or Pharma Experience
- Active listening,
- Empathy,
- Problem-solving and communication
- Self-Control
- Taking Responsibility
Address: No. 194/2, 3rd Floor, Beretena Agrahara, Electronic City,
Hosur Main Road, Bangalore - 560100.
Mob: +91-XXXXXXXXXX Job Type: Full-time Salary: From ?250,000.00 per year Benefits:
- Food provided
- Day shift
+91 +91-XXXXXXXXXX
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Job Detail
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Job IdJD2918516
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBengaluru, Karnataka, India
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EducationNot mentioned
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ExperienceYear