Job Description

Name of the Role - Business Development Executive

Role Definition -

The Business Development Executive (BDE) is responsible for driving the growth of the organization by identifying new business opportunities, building strong client relationships, and achieving sales targets. This role involves generating leads, managing the sales pipeline, working closely with clients to understand their IT needs and propose suitable solutions, crafting and presenting proposals, and collaborating with internal teams to ensure successful project delivery. The executive will also be responsible for negotiation, closing deals and ensuring customer satisfaction.

Key Responsibilities / Deliverable -

1. Lead Management and Client Engagement.

o Understand and establish customer needs during meetings/demos.

o Schedule and conduct a minimum of X number of product/service demos daily.

o Follow up with old customers to generate new opportunities.

o Coordinate with the SDR team to ensure clear understanding of demo requirements.

o Present the product/service effectively, showcasing its ability to solve the client's pain points.

o Tailor demo content to the specific needs and challenges of the lead.

o Engage in Q&A sessions, addressing client queries and capturing actionable feedback.

2. Need Analysis & Requirement Gathering.

o Explore client needs through open-ended and probing questions to uncover pain points, current processes, and desired outcomes.

o Adopt a consultative selling approach, positioning yourself as a trusted advisor.

o Discover and document the client's budget constraints and decision-making processes.

3. Techno-Commercial Proposal Preparation

o Create a detailed proposal, including: Technical Solution: How the solution addresses client challenges. Commercial Terms: Pricing, payment terms, and other financial details. Value Proposition: Highlight ROI and value tailored to client needs.

o Collaborate with the reporting manager and solution architect to ensure proposal accuracy.

o Present the proposal to the client, addressing technical and commercial concerns.

4. Negotiation

o Engage in client negotiations to finalize mutually beneficial terms.

o Use data-backed justifications and strategies like variables, long-term discounts, or additional services to close deals.

o Confidently address client objections to build trust and maintain value perception.

5. Deal Closing

o Work with legal or contracts teams to finalize contracts with clear, accurate terms- Get signed copies of NDAs, MSAs, SOWs, PDD Sign offs, etc.

o Address last-minute client concerns, secure signatures, and establish onboarding timelines.

o Prepare for a seamless internal handoff to implementation or account management teams, sharing all relevant details.

6. Post-Sale Handover and Customer Success Support

o Share customer requirements with TA/Operations teams for implementation.

o Facilitate a smooth handover call between Customer Success Team and the client.

o Ensure advance payments (if applicable) and track adherence to delivery timelines.

o Conduct monthly courtesy calls to maintain client relationships.

7. Reporting and Knowledge Sharing

o Submit daily reports to the reporting manager on agreed metrics.

o Conduct bi-weekly 30-minute knowledge-sharing sessions with departmental team members, sharing success stories and client challenges.

Tasks & Activities -

Conduct a minimum of X number of tailored demos daily. Resolve client queries with clarity and collect feedback for further action. Calling to generate leads. Detailed documentation of client needs, pain points, and desired outcomes. Clear understanding of the client's budget and decision-making hierarchy. Establish trust with clients through a consultative approach. Finalized agreements with favorable technical and commercial terms. Resolved client objections in a way that secures their commitment. Signed contracts with clear onboarding timelines. Comprehensive client handoff package with all relevant details. Final client commitment to agreed terms. Seamless handoff to implementation teams. Timely payment collections and delivery tracking. Regular client touchpoints post-sale. Accurate and timely daily reports. Insightful and engaging knowledge-sharing sessions.
Measurement Metrics -

Number of demos conducted per day (minimum X number per day). Demo feedback scores (e.g., clarity, relevance, and engagement). Conversion rate of demos to the next sales stage. Quality and depth of need analysis. Success rate of leads progressing to the proposal stage. Accuracy and completeness of documented client requirements. High-quality, client-specific proposals delivered within deadlines. Clear and engaging proposal presentations. Proposal acceptance rate. Turnaround time for proposal creation and delivery. Client feedback on proposal relevance and clarity. Negotiation success rate (deals closed vs. negotiations initiated). Average discount percentage offered (aligned with company policy). Client satisfaction with negotiation outcomes. Deal closure rate (deals won vs. leads handled). Time taken to finalize contracts after verbal agreement. Feedback from internal teams on handoff quality. Quality of handover (internal feedback). Payment collection rate for advance-based terms. Client satisfaction during monthly courtesy check-ins. Timeliness and accuracy of daily reports. Feedback on knowledge-sharing sessions. Total revenue generated vs. target. Conversion rates across the sales funnel (demo to need analysis, proposal, and closure). Customer retention and satisfaction (Net Promoter Score). Compliance with timelines and accuracy in documentation. Percentage of repeat business or upselling achieved.
Job Type: Full-time

Pay: ₹12,231.84 - ₹42,613.76 per month

Benefits:

Food provided
Experience:

B2B sales: 1 year (Required) end to end sales: 1 year (Required)
Language:

English (Required)
Work Location: In person

Expected Start Date: 30/01/2026