Unique Job Role


Business Analyst (or) Functional Consultant


Function


Digital


Reporting to


Deputy Group Manager - IT



Business


All


Level


L5


Date




Job Details



Understanding the analytical data / reporting requirements of the Watches division, and transforming them into effective solutions for supporting data-based decisions



External Interfaces


Internal Interfaces

• Consultants from Implementation partners

• Business users from the Watches division & allied Manufacturing / Supply Chain locations of the organisation

• Any data source owners (like the SAP, BPM, Oracle teams etc) & developers

• Other Support teams (like SysAdmins, Helpdesk teams etc)

Job Requirements



Education

• Scenario 1: Any Graduation

Relevant Experience


3 to 4 Years



Behavioural Skills

• Analytical skills- Problem solving / troubleshooting

• Ability of bridging the gap between data insights & business decision making

• Logical reasoning

• Effective Communication

• Detail Orientation

• Collaboration & Interpersonal skills

Knowledge

• Basic understanding of our Watches & Wearables businesses (fundamentals), workflows, org structures; Knowledge on Retail & SCM domains\xe2\x80\x99 processes / KPIs will be an added advantage

• Business Key performance indicators / Metrices

• Data analysis techniques, including descriptive statistics, data visualization and basic inferential statistics

• Basic project management skills

Process Contributions



Process Contribution


Process Outcome


Performance Measure



Business requirements Elicitation




Collaborate with business users to understand their needs and gather requirements for projects or initiatives

• Business requirement documents where

\xc3\x98 The Projects\xe2\x80\x99 goals / milestones as stated by the business user are available in details with both functional & non-functional aspects
\xc3\x98 The constraints / challenges foreseen in carrying out the project are tabulated
\xc3\x98 Sign off by the business user is ensured

• A feasibility and a Data Sufficiency study to map what are available and what are not

• A soft / email agreement with the business users on scope, deliverables & timelines

• No of user requirements completed within the Delivery commitments (On time Delivery Adherence % as agreed)

• % of Requirements met \xe2\x80\x93 Detailed Gap analysis

• First Time Acceptance of the output delivered that is an outcome of the User Quality Testing

• No ill feedback from the business users

• Satisfaction scores on defined parameters & a word of mouth / mail from business users

• No of Values additions to the initial user requirements

• No of Status updates to customers as agreed SLA

Business requirements Documentation




Document requirements clearly and concisely using techniques like use cases, user stories, and process flow diagrams; And ensure documentation accessibility

• Standardized, clear, quickly accessible* documents of the business user requirements

(* - Easily understandable by consumers like business users, technical developers & testers)

• No. of comprehensive documents prepared with the no of revisions / versions track

• Documentation Completeness, Visual representation Quality, Applicability & Accessibility

• Prompt updates of statuses, Project plan adherences & No. of times being reviewed

• No non-conformances from the Compliance Audits

User support, usage monitoring and testing




1. Requirement prioritization and Change Management
2. Solution design (visualization approaches & analytics methodologies); User story creation (KPIs / Metrics definitions)
3. Input Data Quality Assessment
4. Validation and Testing; Participation in User Acceptance Testing
5. Training & knowledge transfer

• Clear Project Plans with the project milestones, responsibilities, timelines & updated statuses

• Analysis of the Usage report & Observation

• Wireframes

• Testing documents with evidence screenshots for the targeted testing scenarios

• Training / User manuals

• No of project plans created, email communications on the status updates, cadence / review calls planned vs actuals, Insights generated out of the usage report, interaction / communication with the business users on the usage improvements, wireframes prepared and got approved by the business users, tested documents & manuals created & got approved

Key Skills: