Job Description

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world&rsquos biggest brands&mdashand we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We&rsquore harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we&rsquore calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better. We are inviting applications for the role of BA, SaaS - ITO/OTR Responsibilities . Collecting and interpreting data Analyzing results . Identifying patterns and trends in data sets . Defining new data collection and analysis processes . Work closely with project sponsor, cross-functional teams, product teams and assigned project managers to develop scope, deliverables, resource planning & Timelines. . Have extensive experience in Order management Domain with complete understanding of end-to-end OTR (order-to-remittance) value chain. . Track & report new orders and expected revenue to ensure they align with contracts, Billing & revenue recognition requirements. . Manage team of data analysts working with product teams to support order tracking & Order KPI reporting . Investigate and resolve all subscription/Order related issues. . Maintain data integrity between sales, order, and financial systems, driving accurate reporting, billings, and revenue recognition. . Prepare schedules and reports for management regarding key metrics Qualifications we seek in you! Minimum qualifications . Any Graduate . Data analyst, Experience working on Order Management, Pinpointing Trends and Patterns . Proven stakeholder management skills . Wide experience in order management supporting sales and billing in a sales-driven SaaS organization. . Expertise in scaling and managing through rapid revenue growth. . Proficiency as a problem-solver and agile multitasker who is flexible in thought and implementation and thrives in a fast-paced environment. Preferred qualifications . Clear communication skills and detail-oriented sensibilities. . Experience working with multiple CRM/ contract management systems such as Salesforce/People-soft/ Oracle Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

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