Job Description

JOB TITLE: Business Analyst, Mobile application products, Route to Market

LOCATION: UniOps, Bangalore

ABOUT UNILEVER:

Be part of the world\xe2\x80\x99s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life \xe2\x80\x93 giving us a unique opportunity to build a brighter future.

Every individual here can bring their purpose to life through their work. Join us and you\xe2\x80\x99ll be surrounded by inspiring leaders and supportive peers. Among them, you\xe2\x80\x99ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we\xe2\x80\x99ll work to help you become a better you.

ABOUT UNIOPS:

Unilever Operations (UniOps) is the global technology and operations engine of Unilever offering business services, technology, and enterprise solutions. UniOps serves over 190 locations and through a network of specialized service lines and partners delivers insights and innovations, user experiences and end-to-end seamless delivery making Unilever Purpose Led and Future Fit.

Business Context and Main Purpose of the Job

HUL has been a pioneer in the FMCG space for many decades now. One of the key differentiating factors which keeps it ahead of the curve is its investment in technology. With this role, the individual stands a chance to be in the driver\xe2\x80\x99s seat to use technology to drive sales, while building a robust understanding of the consumer goods space. The technology we design, build, and deploy here, gives HUL the cutting edge to go to market with best-in-class products.

This position plays a pivotal role in strategy, design, delivery, and optimization of the CD platform, in close partnership with business and global teams. This is the best role at the intersection of business and technology and to understand product management. The Senior Analytics Engineer is a critical member of the data team.

Overview:

We are seeking an experienced and highly skilled Senior Business Analyst with a minimum of 8 years of proven expertise in business analysis. The ideal candidate will play a key role in bridging the gap between business needs and technology solutions, driving the analysis and documentation of business processes, and ensuring the successful delivery of strategic projects.

Responsibilities:

Requirement Elicitation and Analysis:

Collaborate with stakeholders to understand and document business objectives, processes, and requirements.

Conduct comprehensive analysis to define and prioritize business and system requirements.

Business Process Improvement:

Identify opportunities for process improvement and efficiency gains through the analysis of current business processes.

Work closely with business units to streamline workflows and enhance operational effectiveness.

Documentation and Communication:

Create detailed and clear documentation, including business requirements, functional specifications, and process maps.

Communicate effectively with both technical and non-technical stakeholders, ensuring a common understanding of business needs.

Data Analysis:

Perform data analysis to support business decision-making and validate data integrity.

Collaborate with data stakeholders to define data requirements and ensure accurate reporting.

Project Management:

Assist in project planning and management, providing input on timelines, resource requirements, and potential risks.

Work closely with project managers and development teams to ensure project deliverables align with business objectives.

Quality Assurance:

Collaborate with QA teams to develop and execute test plans, ensuring that solutions meet business requirements.

Participate in user acceptance testing (UAT) and facilitate feedback loops between business and development teams.

Stakeholder Relationship Management:

Build and maintain strong relationships with stakeholders at various levels of the organization.

Act as a liaison between business units and IT teams to facilitate effective communication and collaboration.

Continuous Learning and Development:

Stay updated on industry trends, best practices, and emerging technologies in business analysis.

Share knowledge and mentor junior business analysts within the team.

Requirements:

Education:

Bachelor\xe2\x80\x99s or master\xe2\x80\x99s degree in business administration, Information Technology, or a related field.

Experience:

Minimum of 8 years of experience as a Business Analyst, with a proven track record of successful project delivery.

Experience in diverse industries and project types is highly desirable.

Analytical Skills:

Strong analytical and problem-solving skills, with the ability to think critically and strategically.

Experience with tools and techniques for business process modelling and analysis.

Communication Skills:

Excellent written and verbal communication skills, with the ability to convey complex ideas in a clear and concise manner.

Strong presentation and facilitation skills.

Collaboration:

Ability to collaborate effectively with cross-functional teams and stakeholders.

Comfortable working in a dynamic and fast-paced environment.

Adaptability:

Ability to adapt to changing priorities and business needs.

Willingness to take on new challenges and responsibilities.

If you are an accomplished Senior Business Analyst with a proven track record of driving successful business solutions, we invite you to apply and contribute to our dynamic and innovative work environment.

Benefits:

Opportunity to work on cutting-edge data projects.

Collaborative and supportive work environment.

Chance to make a real impact on the company\'s bottom line.

Trusted Partner:

Operationally manage the on-ground partnership with business leads and CD excellence teams

Own the core technology platform and ensure right fit technology outcomes

Enable low cost quick POCs to establish business case with CD excellence teams

Technology Ownership:

Manage delivery IT projects for all channels of sales through improvement programs

Support design of architecture in partnership with internal & external architects.

Ensure Agile & Devops practices are leveraged and adopted across programs

Manage support operations and improvements journey for HUL customers

Integration with different streams, global teams and external partners:

Engagement with product partners & service providers to bring outside-in view

Vendor management across various vendors to manage talents and technologies at the best cost

Governance & People:

Manage a very large team of internal and external team members; ensure well-being, development & motivation, while ensuring delivery of CRs and BAU operations of the assigned areas

Manage the IT budget including adherence to forecast, optimization & compliance

Ensure proper governance structure is followed across all stakeholders

Key Requirements:

Proficiency in aspects of product management which help translate business priorities into product innovations.

Proficient in stakeholder management across functions including senior leaders

Ability to handle E2E project journey including business value delivery

Strong business acumen to arrive at relevant solutions

Ability to manage delivery through partners

People Management skill for managing large teams as well as stakeholders

Execution excellence and application support understanding

Project Management, understanding of Devops & Agile

Understanding of platforms & technologies used in retail ecosystem.

At HUL, we believe that every individual irrespective of their race, colour, religion, gender, sexual orientation, gender identity or expression, age, nationality, caste, disability or marital status can bring their purpose to life. So apply to us, to unleash your curiosity, challenge ideas and disrupt processes; use your energy to make the world a better place. As you work to make a real impact on the business and the world, we\xe2\x80\x99ll work to help you become a better you!

Unilever