Job Description

Description :

WHO WE ARE

RealPage Outperforms! We are a leading global provider of software and data analytics to the real estate industry. Clients use our platform to improve operating performance and increase capital returns. We are a run fast, have fun and reap rewards type of environment. RealPage offers an engaging work culture that fosters personal and career growth for our employees. We continually reinvent and evolve to meet the needs of the customers we serve through technology and vision. You can feel it in the work we do and the clients that benefit. Our unique company philosophy fosters innovation, excellence and collaboration.

ABOUT THE TEAM

The RealPage BI group is hiring a Business Analyst II to join our Product Management team delivering best in class SaaS solutions to the real estate industry. You will work alongside team members in Product Management, Engineering, Implementations, Customer Success and other stakeholders to define and execute on the product roadmap.

WHAT YOU\xe2\x80\x99LL DO

The BI Business Analyst II collaborates with the BI Product Manager with the primary responsibilities of translating the Product Manager and stakeholders\xe2\x80\x99 vision for the product into workable requirements, validating and reviewing system changes with stakeholders, and working closely with the Development and QA teams throughout sprint planning and daily calls to ensure successful execution of the roadmap. You will be responsible for the initial requirements gathering and documentation, management of development / issues backlog, and creation of user stories and acceptance criteria.

PRIMARY RESPONSIBILITIES

• Drive requirements gathering activities, including measurable benefits and value-added outcomes in all of the following:

• Define business cases
• Translate product management strategies into user stories and acceptance criteria
• Create wireframes and mockups
• Create business requirements documents
• Be the \xe2\x80\x9cvoice of the customer\xe2\x80\x9d to the technical teams
• Present requirements to technical teams to evaluate feasibility and determine levels of effort
• Present requirements to stakeholders for review and sign-off
• Create release notes for new features, enhancements and bug fixes
• Serve as liaison between business stakeholders and technical team
• Work with the Product Manager to establish release goals as part of quarterly Roadmap and PI Planning, managing the backlog
• Drive projects and track milestone dates, delivering project updates to leadership
• Drive problem management escalation issues to resolution

• Meet service level agreement (SLA) for escalated to development tickets
• Perform triage issue investigation
• Partner with Problem Management to investigate client issue reports
• Work in Azure DevOps TFS

• Maintain tickets and agile boards
• Participate in backlog refinement activities
• Track team performance metrics
• Be accessible to the technical teams, reviewing work and answering questions
• Formally review stories for acceptance, including meeting the customer benefit, acceptance criteria and desired level of quality
• Participate and/or present in release demos
• Keep meeting notes and follow up on action items

• Minimum of 3 years of experience working in a Business Analyst role focused on building SaaS solutions with quality and integrity, consolidating data from multiple sources with demonstrated knowledge of SaaS products heavily dependent on data modeling, data management, data governance and privacy, data quality, data lineage, ETL, and API Integrations
• Is eager for a challenge
• Has excellent written and verbal communication skills
• Is a proactive go-getter who believes in project ownership
• Previous experience working in an agile environment and using recognized development methodologies (e.g., Agile, SCRUM, KANBAN)
• Has advanced Excel and data analysis skills

• Beginner SQL skills with ability to write basic queries preferred
• Experience with Scaled Agile Framework (SAFe) is preferred
• Previous experience working with project management and collaboration tools (SharePoint, Confluence, Salesforce, Azure TFS) is a plus.
• Knowledge and experience in Real Estate solutions such as a property management system, asset management system, BI or analytics system is highly preferred
• Previous experience working with content management, technical writing or editing, or data catalogs is preferred

RealPage