Job Description

• Developing long-term relationships with clients through managing and interpreting their requirements.
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Follow communication procedures, guidelines, and policies
• Take the extra mile to engage with customers
• Strong telephony etiquettes (verbal & active listening skills)
• Customer orientation and ability to adapt/respond to different types of changes
• Excellent communication skills.
• Ability to multi-task, prioritize, and manage time effectively
• Identifying and assessing customers' needs to achieve satisfaction.
• Flexible, adaptable, proactive and self-motivated
• Candidates with good knowledge of Internet Application, MS-Word and MS-Excel will have an added advantage
• Willing to work in different time zones/ late night shifts
• Adherence to quality and compliance guidelines
• Ability to take quick decisions and respond to Customer inquiries
• Able to work in 24/7 environment

• Degree - Graduates from commerce & science background (B. Com/B.Sc./BBA)
• 60% aggregate throughout academics
• Flexible for Night shifts

• INR 3.00 lacs CTC (includes 12% variable component which will be paid as a lumpsum in April every year)
• Shift Allowance
• Insurance coverage of 5 lacs for Self and dependents (Can be increased up to 20 lacs)
• Transport facility

• Developing long-term relationships with clients through managing and interpreting their requirements.
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Follow communication procedures, guidelines, and policies
• Take the extra mile to engage with customers
• Strong telephony etiquettes (verbal & active listening skills)
• Customer orientation and ability to adapt/respond to different types of changes
• Excellent communication skills.
• Ability to multi-task, prioritize, and manage time effectively
• Identifying and assessing customers' needs to achieve satisfaction.
• Flexible, adaptable, proactive and self-motivated
• Candidates with good knowledge of Internet Application, MS-Word and MS-Excel will have an added advantage
• Willing to work in different time zones/ late night shifts
• Adherence to quality and compliance guidelines
• Ability to take quick decisions and respond to Customer inquiries
• Able to work in 24/7 environment

• Degree - Graduates from commerce & science background (B. Com/B.Sc./BBA)
• 60% aggregate throughout academics
• Flexible for Night shifts

• INR 3.00 lacs CTC (includes 12% variable component which will be paid as a lumpsum in April every year)
• Shift Allowance
• Insurance coverage of 5 lacs for Self and dependents (Can be increased up to 20 lacs)
• Transport facility