Job Description

Website:

About us :

Xerago is a multi-national company of about 300 people, with offices in the San Francisco Bay Area, Singapore, Hong Kong, Dubai, Chennai and Mumbai. We work with organizations where customer revenues are spread across the lifetime of the relationship (Retail Banks, Insurance, Telco, Retail, e-commerce, Hospitality and High Technology companies, to name a few) with a proprietary concept we call Customer Value Maximization. Customer Value Maximization works on a combination of analytics, technology and communication. We offer a product and services. And we are proud to have been able to contribute to the business growth of some of the largest brands in the world.

The Account Management / Business Analyst will be responsible for

Serve as a liaison between client and Xerago

Perform requirements analysis

Responsible to report clients and perform allocated activities based on project nature like

Gathering critical information from meetings with various stakeholders and producing useful reports.

Preparing MIS data preparation and ensure the branding is correct

Documenting and communicating the results of efforts involved from multiple teams

Conducting meetings and recommendations to share ideas and findings

Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions

Leading ongoing reviews of business processes and developing optimization strategies

Effectively communicating your insights and plans to cross-functional team members and management

Working closely with clients, internal teams, and managerial staff

Allocating resources and maintaining cost efficiency

Ensuring Xerago solutions meet business needs and requirements

Managing projects, developing project plans, and monitoring performance

Updating, implementing, and maintaining procedures

Prioritizing initiatives based on business needs and requirements

Monitoring deliverables and ensuring timely completion of projects and deliverables

Expertia AI Technologies