Job Description

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Are you the one we are looking for?
We are inviting applications for the role of Business Analyst – Social Media Research
Responsibilities

• Client management and servicing. Understand client's ask and research Understand client requirements and their business objectives
• Collect and monitor data to fulfill the objectives, with the help of social media and digital media tools
• Manage data and time efficiently
• Analyze and interpret data the collected
• Develop PowerPoint reports that convert data into actionable insights for the clients
• Write findings, conclusions and implications of the data
• Ensure accuracy and attention to detail in all phases of the research project
• Participate in team and client meetings (as needed)
• Work closely with other team members to ensure a high quality output
• Drive and support Genpact's transformation towards more automation, and analytics

• Graduate degree (any), followed by MBA
• Excellent MS Office skills (Advanced Excel, PowerPoint, Word)
• 3-5 years of experience in social research methodologies and techniques
• Excellent business writing and communication skills
• Knowledge about social and digital media
• Strong analytical and critical thinking skills
• Ability to generate insights and inferences from facts/data
• Ability to analyze, organize and integrate large amounts information into clear concise presentations

• Good to have: Understanding of the technology industry
• Good to have: Experience working with popular social media monitoring tools or management tools
• Good to have: Experience in other visualization tools such as power BI