Job Description

Why join us? The GM Middle Office (MMO) sits within GM Operations. It is a globally aligned, equidistant from the Front Office, Operations, Finance and Risk. The purpose of the Middle Office is to act as a data guardian, executing controls and processes to ensure that commonly consumed data is available and delivered from the Front Office to downstream functions. The GM MO is built up on three core areas; Trade & Position Management (TPM), Trade Data Quality (TDQ), and Risk & Valuation Data Quality (RVQ). TPM includes MO control and desk support teams, it was established following the transition of individuals from Operations and Front Office. TPM is responsible for functions such as Trade Lifecycle Management, Trade Validation and complex trade booking. Trade Data Quality (TDQ) is responsible for Trade Data Quality Controls, Trade & Transition reporting controls and cross asset reporting and controls. Risk & Valuation Data Quality (RVQ) was established following the transition of individuals from Traded Risk and Product Control. RVQ is responsible for Book Hierarchies, and completing actions including data enrichment and calculations, regulatory reporting controls such as Volcker collections and static and dynamic data controls. The principal responsibility of the Business Analyst is to manage the analysis of processes in HSBC and to oversee and manage all or some of the associated activities during change implementation. Business Analysts may have reports – these may be junior Business Analysts or support staff. The Opportunity: We are currently seeking an ambitious individual to join this team in the role “Business Analyst, GBMC’s”. In this role What you’ll do: (List out Key Responsibilities): Impact of Business

• Capturing, analysing and documenting business processes.
• Managing change activities which can include diverse tasks such as timeline planning, stakeholder engagement and implementing solutions.
• Devising change interventions such as training and communication.
• Managing, tracking and documenting progress and managing status reporting.
• Managing support staff, ensuring resources are utilised effectively and resource supply meets demand.
• Risk identification, risk reporting and devising interventions to mitigate risks.
• Understand customer needs and the business environment and translate into business requirements
• Follow the requirements gathering and analysis process using BTF methodology
• Ensure all requirements are aligned to strategic data models and operating model and all exceptions are duly recorded and ratified.
• Supports the programme management with impact assessment for change requests on design, scope, time, budget or effort on programme plan and provides accurate estimates for handling new requirements, design changes and scope
• Ensure all requirements have suitable benefits associated with it and full traceability on ownership of requirement and success criteria for each requirement
• Maintain a strong understanding of industry, regulatory and customer needs and apply this knowledge to all change activity to ensure appropriate solutions are developed and delivered.
• Perform in-depth impact assessment of proposed changes on processes, data and systems and formally document
• Plan and schedule project activities aligned with the project plan and ensure timely completion of milestones.
• All risks associated with project plan should be escalated and documented in a timely fashion.

Customer / Stakeholders

• Develop and manage strong business relationships with other MMO Change global leads and Business Analysts, MMO RTB, BRCM, Operations and other internal clients, including IT.
• Interact with internal clients to facilitate effective process change and ensure expectations are effectively managed
• Follow governance/ toll gates to ensure the right requirements are being signed off and built, with the outcomes fully understood

Leadership & Teamwork

• Work with transformation lead and wider project team to ensure the change initiatives, linked to the Transformation programme, are pushed through to completion.
• Work closely with virtual teams (based in UK and non UK locations), creating a strong culture of transparency and collaboration.

Operational Effectiveness & Control

• Adhere strictly to compliance and operational risk controls in accordance with HSBC and regulatory standards, policies and practices; report concerns or observations in terms of control weaknesses, compliance breaches and operational risk impact.
• Ensure all due diligence is performed to prevent adverse impact to MMO processes, infrastructure and service timings.
• Work closely with UAT and Training teams to ensure RTB is readied for the change implementation into production/ BAU.
• Maintain RAID log for allocated projects.

Major Challenges (The challenges inherent in the role that require a continual test of the role holder’s abilities)

• Demonstrate a continual desire to implement “strategic” or “optimal” solutions and where possible, avoid workarounds or short term tactical solutions.
• Understand all changes in the wider context of the business lines/ areas we support and the programme has an impact on, including Regulatory and Global Standards projects.
• Manage stakeholder expectations and ensure that robust communication and escalation mechanisms are in place across the project portfolio.
• Business Analysts need to be able to shape business requirements and solution designs that encompass all aspects of the delivery (customer, people, process, policy, technology -system, data, infrastructure,

Role Context (The environment and operating conditions of the role including the extent of guidance and authority)

• This change-the-bank (CTB) role requires a strong self-starter with good time-management skills who enjoys the challenge of delivering process change within tight deadlines.
• Structured and organized individual with strong business analysis skills and ability to manage multiple and often conflicting priorities.
• Ability to thrive within a constantly evolving Department and play a central role in an area with an aggressive change programme.
• Undertake business analysis deliveries

Management of Risk (Operational Risk / FIM requirements)

• A good understanding of the control requirement surrounding MMO will be advantageous in this role and all changes should be referred to the appropriate Risk & Control functions. A significant proportion of this role will be focused on delivering change that eliminates manual processing or defined process weaknesses identified in audit reviews and should be mindful of the need to eliminate the identified risks involved in the legacy processes.
• The role holder will also continually reassess the operational risks associated with the role and inherent in the business, taking account of changing legal and regulatory requirements, operating procedures and practices, management restructuring and impact of new technology.
• This will be achieved by ensuring all actions take account of the likelihood of operational risk occurring and by addressing any areas of concern in conjunction with line management and/ or appropriate department/ region.

Observation of Internal Controls (Compliance Policy / FIM requirements)

• The jobholder will adopt the Group Compliance Policy by escalating any identified compliance risk in liaison with, Global Compliance Officer, Area Compliance Officer or Local Compliance Officer. The term ‘compliance’ embraces all relevant financial services laws, rules and codes with which the business has to comply.
• Adhere to the Groups standard tools and methodologies.
• GBM Transformation Lifecycle - Project Management Framework.
• Project Management tools like Clarity & Open Workbench.

Role Dimensions (e.g. balance sheet size, lending/expenditure limits, size/volume of transactions, budget)

• Global remit, working on the Business Analysis/ Business Readiness stream and this role will directly contribute to transform the business and deliver the committed benefits within Market Operations and GBM. Footprint of delivery is across relevant hub and satellite sites.

Requirements
What you will need to succeed in the role:

• Background in Investment Banking and Markets, with prior Middle Office experience from either a BAU or change capacity.
• Working cross asset class, with a good understanding of financial products, front to back trade lifecycle and uncleared OTC derivatives.
• Strong understanding of various Middle Office functions, and business control processes.
• SME knowledge of Finance/Accounting systems, accounting rules, accounting controls and processes including FOFO, FOBO, FOGL, BOGL reconciliations.
• Ability to define, document and analyse business process flows and impact on technology flows, and perform E2E business process reviews.
• Strong experience of Data analysis, data modelling, and understanding of data quality and governance concepts for the accounting functions of the bank.
• Application of process automation technologies including RPA and Machine Learning to finance and accounting domains for investment banks
• Experience of working with finance reconciliation tools such as TLM.
• Excellent project documentation skills and good experience with project delivery and test governance process.
• Evidence of covering the full project lifecycle from inception through to system delivery with IT and process embedding with the sponsoring business function.
• Ability to collaborate with business and technology teams to understand requirements and share with the technical team.
• Strong PowerPoint and Microsoft Excel skills. VBA / Python skills would be added advantage.
• Experience in writing business requirement documents.
• Experience of working within complex and large change initiatives.
• Work collaboratively with multiple stakeholders.
• Experience of dealing with regulatory reporting requirements.

You’ll achieve more at HSBC HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.” Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. ***Issued By HSBC Electronic Data Processing (India) Private LTD***