Job Summary
Experience:
3 - 5 Years
Location:
Bangalore
Designation:
Business Analyst
Degree:
BBA/BMS, BCA, BCS, BE-Comp/IT, BE-Other
Educational Level:
Graduate/Bachelors
Industrial Type:
BPO/ITES/CRM/Transcription
Functional Area:
ITES / BPO / KPO / Customer Service / Operations
Key Skills:
Business Analyst
Job Post Date:
Saturday, August 20, 2022
Company Description
The company is a niche engineering and software solution provider specializing in delivering innovative solutions & services to leading organizations worldwide especially in the Royalty Management, Box office analytics, Student Information Systems and predictive Business Intelligence space. Armed with development centers in USA and India, they help global companies gain significant market advantage through customer-centric, high-quality and cost-effective engineering and IT solutions.
Job duties and responsibilities
Evaluating business processes, anticipating requirements, uncovering areas for
improvement, and developing and implementing solutions.
Leading ongoing reviews of business processes and developing optimization strategies.
Staying up to date on the latest process and IT advancements to automate and modernize
systems.
Conducting meetings and presentations to share ideas and findings.
Performing requirements analysis.
Documenting and communicating the results of his/her efforts.
Effectively communicating his/her insights and plans to cross-functional team members and
management.
Gathering critical information from meetings with various stakeholders and producing
useful reports.
Working closely with clients, technical, and managerial staff.
Providing leadership, training, coaching, and guidance to junior staff.
Ensuring solutions meet business needs and requirements.
Performing user acceptance testing.
Prioritizing initiatives based on business needs and requirements.
Serving as a liaison between stakeholders and users.
Managing competing resources and priorities.
Monitoring deliverables and ensuring timely completion of projects.
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