Job Description

Business Analysts are responsible for delivery of new products and services via agile delivery squads for TBS (web, mobile, Host to Host and API Banking)
Ensure that new products / features which have potential use cases for other entities (EI and International), are made available at an enterprise level based on demand and relevance.
Ensure that all new (Business Requirement Document) BRDs are reviewed and accepted by all stakeholders
Review, prioritize and publish the channel backlog at regular intervals
Help the Sr. Product Owner in epic/feature prioritization and customer Usability Testing workshops
Ensure that our test case repositories are constantly updated and include scenarios relevant to real business situations.
Leverage automated testing tools and scripts to optimize testing efficiency
Help the Sr. product Owner to build the product release plan.
Conduct comprehensive production sanity involving pilot clients prior to launch
Conflict Management and Issue Resolution within various Product Squads internally and Externally
Conduct periodic trainings and product familiarization sessions.
Owning Product Technical Support including Incidents, Problem Tickets and customer queries/complains
TBS Channel - Web, Mobile, H2H & API Banking:.
Proven expertise in managing the TBS internet, mobile & api channels.
Well versed in Channel onboarding process across business banking and corporate segments.
Working knowledge on any one of the TBS channels like iGTB, TCS-BANCS, iCashpro+ etc.
Working knowledge in setting up of Corporate Profiles, User Management, Authorization matrix, Payment Rules, Day-0 maintenance etc.
Working knowledge on Migration of customers to new corporate banking channel.
Working Knowledge on API Banking channel should have detailed understanding on API payloads and setup on API Banking channel.
Payments Domain - Proven experience in end-to-end processing (outward and inward) of electronic payments (domestic and international) acrossvarious country/region specific payment schemes - (preferred: UAE, KSA, Egypt, India & UK).