Job Description

Employment Type Permanent

Closing Date 28 Feb 2024 11:59pm

Job Title Business Administrator

Job Summary As a Business Administrator, you are critical to the team you support in performing routine administrative and processing tasks in a timely and accurate manner, maintaining relevant and accurate records which are important for Telstra for audit and reference purposes. You thrive on providing responsive, considered support and being a key enabler for your team and Telstra, purposefully contributing to shared goals.



About Us:

At Telstra, we have a clear purpose: to build a connected future so everyone can thrive. We believe it\xe2\x80\x99s our people who give purpose to our technology. So, we are committed to staying close to our customers and providing them the best experience and delivering the best technology.

This is where YOU come in. Based in our Innovation and Capability Centre at the Embassy Tech Village, you\xe2\x80\x99ll play your part in helping our customers connect: faster, better and smarter.

Here, you can join a community of people who are encouraged to bring their whole selves to work. We don\xe2\x80\x99t want you to join just to \xe2\x80\x9cfit in\xe2\x80\x9d, we\xe2\x80\x99re looking for individuals and differences that can help us stand out. Here with us, you can thrive, your way.

Why Telstra?

Telstra is a well-known Australian company that has been around for over 100 years. We are the leading telecommunications and technology company in Australia and have been operating internationally for over 70 years. We have a strong presence in over 20 countries. In India, we have offices in Bangalore, Mumbai, and Delhi, as well as an Innovation and Capability Centre in Bangalore. We are focused on using innovation, automation, and technology to solve major technological challenges in areas such as IoT, 5G, AI, and machine learning. Joining Telstra gives you the chance to make a difference in the lives of millions of people and have a rewarding career with flexibility.

Focus of the Role

As a Business Administrator, you will be reporting into the Site Director, you will take ownership of and provide administrative support to our team across a number of areas including events coordination (R&R, All hands, celebrations etc), site visits, onboarding of new team members, (eg coordination of access/ HR requirements) working in with key stakeholders in Telstra India to support broader & integrated event participation and any other administrative support.

This role will take a hand-on approach to enriching the employee experience for all Belongers by taking care of the administrative activity across that facilitates the seamless implementation of a variety of initiatives that will help create a positive work place culture for our people.

Working across Belong, you will create, manage and coordinate key administrative tasks that helps organise and support the centre, reduces friction points, create a seamless environment, speed up responses, and boost overall employee experiences.

About the role:

As part of the Belong India team your key responsibilities will include:

• Working with Telstra India Property Team which includes ad-hoc support to general maintenance of the floor (ensuring things are kept tidy and no obstacles/impediments), OH&S as instructed by Telstra, managing/organizing the storage area, mail outs, procuring stationery orders and upkeep, and managing/ordering stock inventory.
• Aiding in the execution of the on-boarding program by managing and updating central repository, guiding People Leaders as necessary, setting up and facilitating induction sessions, distributing welcome e-mails, and making it a super, consistent experience for all incoming employees!
• Working with other members of the team in various projects to help support logistics, event management, ordering of catering, etc., as needed.
• Managing ad-hoc administrative duties, such as meeting room management, maintaining staff lists and distributing communications as needed.
• Establish new ways of working and/or finds tangible solutions to problems.
• Help in planning, organising, and executing events. Liaison with different functions/units/leaders/people and being tasks/events/ideas to life.

You must be Bangalore based, or willing to relocate.

About you:

• Has an appreciation for keeping things organized, whether it be through online (document control, digital filing) or offline in our offices (maintaining storeroom, mail outs, stationery procurement and upkeep, and stock inventory).
• Is passionate about supporting Belong\xe2\x80\x99s employee experience and culture, considering all aspects of the employee experience from on-boarding our new staff members right through to staff management documentation (distribution lists maintenance, assisting with spreadsheet tracking for records, maintaining invites and sending out communications as needed).
• Is patient with busy executives/people leaders and forthcoming with suggestions on what can be done better, challenge the norm and approaches solutions with an open mind \xe2\x80\x93 to help all of us to work smarter, not harder.
• Is a real go-getter, has a hands-on approach and works autonomously: no task is too small for you to fix.
• Is inspired to create a culture of openness and ongoing learning that fosters trust and cooperation between our people and the sometimes-complicated systems/process that we have.
• Collaborates and communicates. The good, the bad and the ugly. Always give it and receive it with the best intent of getting the right outcome for our customers, employees & partners.
• Never walks past a problem \xe2\x80\x93 be it a vulnerability, a fire hazard or a messy kitchen \xe2\x80\x93 raise it, fix it, own it, and encourage your colleagues to do the same.

To be successful in this role, you will have:

Must have

• Extensive experience in Office 365 suite tools: Word, PowerPoint, Excel, OneNote, SharePoint, OneDrive, Microsoft Teams, etc.
• Extensive experience in business administration or related industry.
• Exposure or willing to learn operational based activities in maintaining an office.
• Exposure or willing to learn how to use Atlassian Tool Suite: Confluence, Jira, etc.
• Exposure or willing to learn new systems, processes and tools.
• Ability to manage multiple activities and issues across numerous projects in a high paced environment.

Desirable

• Secondary qualifications and/or 3-5+ years\' experience in an administration/support project specialist/coordinator role(s). Tertiary qualifications would be desirable, particularly in Human Resources, Communications/Media, Social Sciences, Arts and/or Business Management/Administration.

Critical competencies

• Exceptional strategy, planning and organizational skills.
• Outstanding interpersonal skills.
• Strong communication skills.
• Strong problem-solving skills.
• Ideal candidate qualities include being confident, friendly, positive, quick-thinking, and proactive.
• Strong internal and external stakeholder management skills.
• Fun fact: research has shown that women usually think they need to meet 100% of a job\xe2\x80\x99s criteria before they apply. Men often apply if they meet 60% of the criteria.
• We want as many people from as many backgrounds as possible to apply for all our jobs. Send us an application even if you don\xe2\x80\x99t tick every box.

What can we offer you?

At Telstra, you can thrive, your way. We foster new ideas, we embrace different ways of working and thinking, and we believe an inclusive and diverse team will lead us to innovate for the future.

\xe2\x80\x8bWe\xe2\x80\x99re committed to building a diverse and inclusive workforce. To enable everyone to participate, we\xe2\x80\x99ve developed an \xe2\x80\x98All Roles Flex\xe2\x80\x99 policy to consider flexible ways of working for every role. To learn more, visit our Telstra Careers Website:

Telstra