Job Description

Job Summary : The ultimate motive of the branch sales manager is to amplify the client network and client base through proper organization. Other than this, the branch sales manager also strives to increase the gross income of the organization.

Job Title: Branch Sales Managers

Function: Sales/Business Development

Department: Liabilities

Typical Grade: Assistant Manager/Deputy Manager/Manager

Location (if applicable):

Reporting Manager: Branch Head

Direct Reports:

1)Customer Service Officer

2)Senior Sales Executive

Key Responsibilities:

• Responsible for achieving the business objectives of the retail liabilities sales team for the branch and meet the value, volume and channel Productivity metrics

• In depth knowledge of CASA, fixed deposits and third party products.

• Ensuring sales channel productivity

• Ensuring that the sales channel is aware of and adheres to all regulatory requirements and guidelines such as "Know Your Customer (KYC)", "Anti Money Laundering (AML)", "Combating the Financing of Terrorism (CFT)",etc., at all times

• Rendering Excellent Customer Service and needs are understood and met through the various financial product offerings of the bank.

• Ensure that sales channel is adequately trained on the products of the bank and sales processes and highly motivated and engaged at all times.

• Formulating and implementation of sales and service strategies.

• Coordination between all the Sales Supports Departments.

• The position holder is expected to delineate his key performance Indicators down the line among his team members and take a periodic review of performance achieved, undertake variance analysis & revisiting action plans whenever required.

• Any other activity as assigned from time to time to enhance the Branch / Bank's positioning and profitability.

• Retail Branch Banking experience of 4 to 8 years out of that at least 2 years in managing a team.

• Should have a proven track record of driving a team towards CASA acquisition

• Strong communication skills, leadership skills, result orientation, inter-personal skills and service orientation

• Knowledge of the local geography and language will be an added advantage.