Job Description

A Branch Manager for Operations is responsible for overseeing all daily activities of a branch, including staff management, customer service, and operational efficiency. Key duties include ensuring compliance with policies, meeting financial and sales goals, managing budgets, and implementing strategies to improve customer satisfaction and branch performance. This role requires strong leadership, analytical, and problem-solving skills.
Key responsibilities

• Staff management:

• Hire, train, and supervise branch staff.
• Conduct performance evaluations and provide coaching and development opportunities.
• Motivate the team to meet performance goals and ensure high morale.
• Operational oversight:

• Manage the day-to-day operations to ensure smooth functioning and efficiency.
• Develop and implement operational strategies to meet business goals.
• Ensure compliance with all company policies, procedures, and regulatory requirements.
• Financial management:

• Manage branch budgets, monitor expenses, and analyze financial reports.
• Set and achieve sales targets and other financial objectives.
• Customer relations:

• Ensure excellent customer service and resolve escalated customer issues.
• Develop and maintain strong relationships with customers and stakeholders.
• Strategic planning:

• Analyze branch performance metrics and market trends to identify opportunities.
• Implement strategies to increase sales, improve efficiency, and enhance customer loyalty.

JOB APPLY
http://jobs.vinayakjob.com/
CONTACT DETAILS -
Name - NAMRATA
Number - +91 91099 99660

Skills Required