Own the branch and direct all operational aspects including distribution operations, customer service, administration and sales.
Assess local market conditions and identify current and prospective sales opportunities.
Responsible for achieving overall product targets - LAP/Mortgage loans
Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.
Adhere to high ethical standards and comply with all regulations/applicable laws.
Network to improve the presence and reputation of the branch and company.
Stay abreast of competing markets and provide reports on market movement and penetration.
Establish the Bank and the brand in the catchment area.
Responsible for achieving overall branch targets and ensuring branch profitability.
Cultivate relationships with individual and corporate customers.
Spearhead manpower planning, recruitment and training processes for both on-roll and off-roll employees to ensure high performing talent across levels.
Bring out the best of branch personnel by providing training, coaching, development, and guidance.
Evaluate the feasibility of new initiatives in offering, channel & process point of view and ensure its implementation to improve overall operational efficiency.
Collaborate with other branch departments and functions to provide products and service offerings to the customer.