To ensure 100% right valuation - capturing right cartage, proper stone deduction, avoid/ prevent spurious/unacceptable ornaments.
Adhering to high ethical standards and complying with all the laid down processes / policies of IIFL - KYC adherence. Verify customers KYC & complete online registration.
Maintain the quality of portfolio by tracking & controlling the threshold IRR and prompt resolution of queries pre & post loan disbursal.
Ensure to bring in New Customers and maintain good relationship with existing customers for generating renewal & referral business.
Ensure to call customers as per CRM leads and update in the system.
Participate in marketing activities to improve the brand visibility of IIFL Gold Loan branch in the catchment areas and to generate leads of prospective customers.
Drive cross-sell of other financial products to existing customers.
Ensure strong follow up for interest collections to keep NPAs in control.
Desired Candidate Profile: - Candidates from Gold Loan Background only.