Position Overview Position Title: Branch Manager Department: Business Associate Model Level/ Band: 401/Manager Role Summary: • Responsible for achieving business targets for the branch through building a sustainable and productive distribution force. • Manage smooth business functioning, and successful implementation of various tactical and strategic business initiatives as other key responsibilities. • Effective management of sales managers in the office leading to creation of a cohesive business unit along with other functional representatives in the branch to create a robust and successful business unit. • Manage team of business associate manager and business associates • Drive distribution engagement through choreography and training • Work on cross sell and upsell campaigns and drive distribution for maximizing sales • Ability to track local competition and align monthly business activities to achieve sales objectives • Drive productivities of emplyees and distribution Organizational Relationships Reports To: Cluster Head Supervises: Business Associates Managers Job Dimensions Geographic Area Covered: Internal Stakeholders: Business Associates Managers, Agency Sales Training, Branch Operations, Distribution Operations. External: Business Associates/Advisors/Customers. Key Result Areas Strategic Business Development • Identify potential catchments areas and develop distribution in them • Build Distribution through business associates Business Development • Drive recruitment of BAs through the BAMs • Drive recruitment initiatives through activities and through BAs Drive Growth in Distribution through NAAFs, NLAs and New BAs • Drive growth in business through Agent Activity, Case Size and Case Rate of the branches individually and the Region as a whole. Team Management • Coach, Train and support the reporting Managers • Monitor and review their performance • Lead by example in all spheres and direction setting • Review and track the growth of managers to ensure that they achieve their individual budget • Maintain utmost levels of responsiveness to requirements from the Cluster Head/ DOAs and National Head. Ensure Compliance
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