Title :- Bpo Voice Process Executive
Location :- Mira Bhayandar, Mumbai.
Handle inbound and outbound customer calls professionally
Resolve customer queries and complaints efficiently
Provide detailed information about products and services
Maintain accurate customer records in the CRM system
Follow up on customer requests and ensure timely resolution
Escalate complex issues to the appropriate departments
Meet performance targets and quality standards
Collaborate with team members to improve service processes
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹35,000.00 per month
Benefits:
Cell phone reimbursement
Health insurance
Paid sick time
Provident Fund
Language:
English Fluently (Required)
Work Location: In person
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