Bpo Analyst
Year Surat, Gujarat, India
Job Description
Key Skills
Education
- Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Any Bachelor Degree
We have vacant 10 BPO Analyst Jobs in Surat, Gujarat, | Experience Required: Min 2 Years | Educational Qualification: Professional Degree, Other Bachelor Degree, Post Graduate Diploma | Skill Customer Relationship, Microsoft Office, MS CRM, etc.
Roles and Responsibilities :
*Should be willing to work Day Shifts.
*We are hiring for the role of Quality Analyst for the Domestic voice process. ( Inbound voice to be preferred).
*Candidates should have a minimum of 6 months of experience as a QA in BPO.
*To identify the training/coaching needs of the team members and provide the same to the Manager.
*To give need-based coaching and feedback inputs to the process floors, and undertake quality-based floor initiatives, resulting in continuous improvement in performance and quality.
*Coaching the agents according to the observations made while monitoring.
Desired Candidate Profile :
*Candidate Should have experience as Quality Analyst in a BPO voice process
*Quality Experience on papers is mandatory.
*Experience in the BPO industry is mandatory.
- Role BPO Analyst
- Industry Type
- Functional Area
- Number of Vacancy 10
- Gender [ Male / Female ]
- Job Country India
Placement India
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3009725
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationSurat, Gujarat, India
-
EducationNot mentioned
-
ExperienceYear