Bpo Analyst International Call Center / Voice / Inbound/ Non Voice

Year    Mohali, Punjab - Chandigarh, India

Job Description


The role is aligned to our Service Desk Voice Support team which is responsible for performing day to day operations while maintaining SLAs & solving queries related to disputes while coordinating with customers. The team reviews service requests based on the predefined scope of support, records, diagnoses, and troubleshoots customer raised incidents. They also manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions. You will be given minimal instruction on daily work/tasks and a moderate level of instructions on new assignments

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Job Detail

  • Job Id
    JD3073303
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Mohali, Punjab - Chandigarh, India
  • Education
    Not mentioned
  • Experience
    Year