Job Description

Health for a Better World

Organization Background:

The Critical Endpoint Engineering team is responsible for client workstations across the entire health system deemed critical to patient care. Medical devices, client workstations connected to medical devices, and client workstations running critical applications are a few examples of critical workflows. We ensure these client workstations are secure and up-to-date with the latest approved version of the OS, software, security patches, and policies.

What will you be responsible for?

• Install, configure, and administer System Center Configurations Manager (SCCM) infrastructure
• Configuring security patching and policy updates for client devices
• Agent installation, remediation and monitoring of coverage
• Ensuring client devices are up to date with latest version of security patches and policies
• Monitor, report out and define corrective steps to drive security patch compliance on client devices
• Packaging software through Admin Studio, completing compatibility assessment, readiness
• Deploying software through Microsoft Intune
• Create/manage Active directory group policies
• Demonstrating engineering mindset and automating operations tasks using scripting languages such as PowerShell
• Documenting and sharing operating processes and procedures

What would your day look like?

• Administrating System Center Configurations Manager (SCCM)
• Packaging software through Admin Studio and test deployments
• Deploying security policies/software through Microsoft Intune
• Configure/schedule client laptop for security & 3rd party patching
• Write scripts (PowerShell, VB, Batch)
• Troubleshoot failed installs and non-communicating agents
• Monitor, report out to management various security patching related KPI's and prepare and execute corrective action plans to meet KPI's

Who we are looking for?

• Minimum 4-6 years of experience in SCCM and Patch management
• Experience with SCCM, PowerShell scripting and Azure update management
• 2-4 years of experience with software packaging / Admin Studio / Intune
• 2-4 years of experience working in cloud technologies such as Azure/AWS/Google cloud service
• Ability to troubleshoot technical problems, demonstrate problem solving
• Ability to effectively communicate and excellent interpersonal skills
• Experience working in Agile/sprints in a global team setup
• Bachelor's Degree in Computer Science, Business Management, or IS
• Experience in managing medical devices, client workstations connected to medical devices, or client workstations running critical clinical apps - Preferred
• Knowledge, training, or certification in Clinical Engineering, Biomedical Engineering, or healthcare environment - Preferred

Sr. Service Engr (SCCM), Critical Endpoint Engineering, TEO Collaboration Services

About Providence

At Providence, we are grounded in our goal to serve all as we engineer the future of healthcare. Providence Global Innovation Center, launched in Feb 2020, is the first development and innovation center of Providence outside the United States. Providence is a $26B non-profit organization and is one of the largest health systems in the United States. To read more,

Why Us?

• Best In-class Benefits
• Inclusive Leadership
• Challenging Work
• Competitive Pay
• Employee Friendly Policies

Location:
Hyderabad

We are an equal employment

Providence is proud to be an Equal Opportunity Employer. We appreciate differences related to the factors including but not limited to background, education, gender, age, generation, religious background, ability, technical skills in all our employment related opportunities.

Health is a human right

At Providence, we not only acknowledge differences but also honor it. We appreciate differences related to the following factors but not limited to background, education, gender, age, generation, religious background, ability, technical skills in all our employment related opportunities.

Health is a human right