Job Description

Company Description

Raffles Udaipur, your private oasis. A destination for the curious, well-travelled connoisseur on a constant quest for peace, calm and discovery. Located On A 21 Acres Private Island Amid Lush Greenery, Perfect For A Rejuvenating Stay. Enjoy Seasonally Inspired Dining Experiences and Unmatched Hotel Services and Amenities.

• Conduct departmental daily briefings to ensure that all pertinent information is well received by team members

• Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards

• Build a good relationship with guests or regular patrons. Try to remember individual patron\xe2\x80\x99s names and their preferences to extend a personalized service

• Handle guests\xe2\x80\x99 complaints and comments tactfully and efficiently

• Handle all administration work pertaining to cashier/bar operation requirement and company\xe2\x80\x99s policies

• Maintain department communication logbook and updated notice board

• Set and maintain purchasing procedures for all beverages

• Maintain par levels of stocked beverages at all times

• Display beverage selections in an attractive manner

• Adhere to legal and/or company policies and standards

• Understand and follow the laws and guidelines for beverage service

• Check the outlet/back of the house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules and regulations

• Maintain complete knowledge of all beverage services, contents & preparation methods, and hotel services/features

• Ensure that health, safety and security procedures are in place in the outlet

• Demonstrate a thorough knowledge of beverage recipes and mixing procedures

• Create and maintain all beverage lists

• Perform proper handover and communication to the next shift

• Assist other food & beverage outlets with their operations during peak times or when required

• Hotel Management Graduate
• Additional certification(s) in Food & Beverage will be an advantage

• High degree of professionalism with sound human resources management and business acumen capabilities

• Strong leadership, interpersonal and training skills
• Good communication and customer contact skills
• Service oriented with an eye for details
• Ability to work well in stressful & high-pressure situations
• A team player & builder

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