The Basis Consultant will contribute to the success of Lemongrass' customer engagements. As part of a 24/7 customer operations team, they will take direct customer responsibility to maintain and upgrade our customers cloud-based SAP environments.
They will contribute to build and maintain standard operating procedures and knowledge articles as well are expected to contribute to methodology and / or automation deployment.
Responsibilities:
You are a confident, experienced and hands on Basis Consultant who has worked across many different applications, databases and operating systems. You want to continue learning new technologies, approaches and solutions. You pride yourself in your ability to solve difficult problems others cannot. You are able to think outside the box and can conceptualize new designs and ways of working. You understand the need to and benefits of automating tasks to the maximum extent possible. You like working with clients, and they like working with you. You are a team player and are happy to share your knowledge with others.
Specific Responsibilities
Release Planning and Coordination.
Collaborate with project managers, development teams, and business stakeholders to plan release schedules.
Ensure that release plans align with business objectives and technical feasibility.
System Maintenance and Upgrades
Manage and execute system upgrades, patches, and hotfixes.
Ensure minimal downtime and disruption during system maintenance activities.
Coordinate with functional teams to validate system changes post-upgrade.
Environment Management
Oversee the setup, configuration, and maintenance of SAP environments (development, testing, production).
Ensure consistency and integrity across different environments.
Security and Compliance
Implement and maintain security measures to protect SAP systems.
Ensure compliance with internal policies and external regulations.
Conduct security audits and apply necessary patches and upgrades.
Documentation and Reporting
Create and maintain comprehensive documentation for all Basis activities and processes.
Generate and present regular reports on system performance, upgrades, and other critical metrics.
Be part of a 24/7 rotating shift team on a monthly rotating shift
Deploying Lemongrass tooling to support the automation of basis and infrastructure activities
Qualifications
Qualifications:
Minimum of 8 years SAP Basis experience across multiple SAP components
Experience with SAP Basis and NetWeaver Administration
Hands on experience in supporting customer SAP systems and/or implementing and/or migrating SAP systems preferably to AWS, Azure or GCP
Experience in SAP Backup and Recovery, SAP Basis Monitoring, SAP Patch Management, Router Configuration, SAP Kernel Administration and SAP HANA
Experience in working in multiple customer environments each directly for the customer or as a 3rd party provider
Proficient in ITIL processes especially Incident, Service Request and Problem Management
Excellent English language written and oral communication skills
Ability to work collaboratively as part of a global team
Experience of either AWS, Azure, GCP
Candidates hired for this role will be required to work rotating shifts to facilitate 24/7 support
Selected applicant will be subject to a background investigation, which will be conducted and the results of which will be used in compliance with applicable law.
Lemongrass Consulting is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate on the basis of race, religion, color, national origin, religious creed, gender, sexual orientation, gender identity, gender expression, age, genetic information, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
About Lemongrass
Lemongrass (lemongrasscloud.com) is a global leader in SAP consulting, focused on helping organizations transform their business processes through innovative solutions and technologies. With a strong commitment to customer success, Lemongrass partners with companies to drive their digital transformation journeys, enabling them to unlock the full potential of their SAP investments.
We do this with our continuous innovation, automation, migration and operation, delivered on the world's most comprehensive cloud platforms - AWS, Azure and GCP and SAP Cloud ERP. We have been working with AWS and SAP since 2010 and we are a Premier Amazon Partner Network (APN) Consulting Partner. We are also a Microsoft Gold Partner, a Google Cloud Partner and an SAP Certified Silver Partner.
Our team is what makes Lemongrass exceptional and why we have the excellent reputation in the market that we enjoy today. At Lemongrass, you will work with the smartest and most motivated people in the business. We take pride in our culture of innovation and collaboration that drives us to deliver exceptional benefits to our clients every day.
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