is responsible for preparing and serving a variety of coffee and beverage items to guests in a professional and friendly manner. This role includes handling coffee equipment, maintaining cleanliness of the workstation, and delivering excellent customer service to ensure guest satisfaction.
Key Responsibilities:
Prepare and serve coffee beverages (espresso, cappuccino, latte, cold brews, etc.) and teas according to recipes and quality standards.
Operate coffee machines, grinders, blenders, and other beverage equipment efficiently and safely.
Provide outstanding customer service by greeting guests, taking orders, and making recommendations.
Ensure the workstation, machines, and utensils are clean and sanitized at all times.
Follow standard operating procedures (SOPs) for drink preparation and presentation.
Handle payments, issue receipts, and maintain cash register accuracy (if applicable).
Stock and replenish inventory items such as coffee beans, milk, syrups, cups, and napkins.
Follow hygiene, health, and safety standards (including HACCP and food safety protocols).
Assist in opening and closing duties, including cleaning and restocking.
Handle guest complaints or concerns professionally and report them to the supervisor when necessary.
Requirements:
Previous barista experience preferred (1+ year) but not mandatory for entry-level roles.
Knowledge of different coffee brewing methods and equipment.
Excellent customer service and communication skills.
Good personal hygiene and grooming.
Ability to work in a fast-paced environment and multitask.
Attention to detail and passion for coffee.
Flexibility to work shifts, weekends, and holidays.
Job Type: Full-time
Pay: ₹23,000.00 - ₹25,000.00 per month
Work Location: In person
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