Banker Authorizer

Year    Chennai, Tamil Nadu, India

Job Description

Form
Role/Job Title -
Bank Authorizer
Business -
Retail Banking
Job Purpose
The role entails working towards achievement of CASA build up, in line with branch targets through efficient and cost-effective customer engagement. The role bearer would lead customer service and operations at the designated branch and ensure regulatory requirements.
Roles & Responsibilities
Key / Primary Responsibilities of the Role - List the primary deliverables
"- Be solution oriented and ensure customers met are on-boarded on Mobile/Net Banking, Bill Pay, SIP, NOP (GI/LI), PL, Two-Wheeler Loans, HL, LAP

  • Coordinate with respective relationship managers for leads of business loans, working capital, POS, CMS, trade transactions
  • Ensure all the customers visiting the branch are delivered superior service
  • Client relationship management and customer services related to retail banking operations
  • Responsible for creating a customer-focused approach for quick resolution of all queries and complaints"
Secondary Responsibilities - List the deliverables other than primary, but essential for the role
"- Perform audit and ensure compliance to internal and external regulations and guidelines
  • Provide best in-class customer service to become their banking partner of choice
Key Success Metrics
CA/SA and TD growth targets, Customer Acquisition targets, Product Cross Sell targets
Qualifications
Graduate -
Any discipline
Post Graduate -
Any discipline
Experience
Minimum Number of Years
  • 6+ years of relevant experience in Banking or allied Business
Industry
  • BFSI
Functional Area
  • Retail Liabilities

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Job Detail

  • Job Id
    JD2886302
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Chennai, Tamil Nadu, India
  • Education
    Not mentioned
  • Experience
    Year