Job Description

Your Role and Responsibilities

As an TSM Backup Admin, you are responsible to provide L1 and L2 level technical support with high degree of Customer Happiness by meeting Service Level Agreements (SLA) and process compliance. You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters.If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here.ResponsibilitiesAdopt the given technology to meet the drift of customer and business requirements.Root Cause Analysis preparation and meeting Service level agreement for submission.Develop, document and maintain procedures for system utilities such as backup/restore, performance tuning and configuration of environments as well as incremental backups as required.As a Subject matter expert, you will provide direct technical support as needed in the planning, coordination, installation, and implementation and testing of releases, upgrades, or changes to IBM SAN products and Switches.Diagnose storage products and related product issues and follow up with root cause analysis.Participate in disaster recovery, planning, changes, upgrades, implementation and tests as scheduled.Primary on call support for Storage and associated switch products.Support for technical consultation and inquiries from the other IT technical teams.Support for new product installation and evaluation as needed.Problem determination and resolution within expected time frame.Assume personal responsibility for resolving problems in most effective way possible within SLA reaching root cause and preventing problems.Lead daily Operations meetings provided there are no P1 incidents running.Aid with identifying problem management trends.

Required Education

Bachelor's Degree

Role ( Job Role )

Computer Operator

Primary job category

Technical Specialist

Company

(Y030) Kyndryl Solutions Private Limited

Contract type

Regular

Employment Type

Full-Time

Is this role a commissionable/sales incentive based position?

No

Travel Required

No Travel

Preferred Education

Master's Degree

Being You @ Kyndryl

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Required Technical and Professional Expertise

Minimum 4+ years of experience in TSM products v6.0, v7.0, v7.5 and V8.x etc.Working knowledge in TSM Administrator v6.0, v7.0, v7.5 and V8.1.1 Installation, Configuration and upgradation administration on Windows, UNIX and Linus environmentsExperience in creation and configuration of backup policies such as file systems, SQL, VMware, Oracle, Lotus Notes, and Sybase databases, RAW, Flash for various Netbackup clients.Proficient in design the complete Backup, Restore strategy. Configuration of Backups- Full/Incremental/Image/Sub-file and TroubleshootingResponsible to implement High Availability, Workload Management and Fail Over, Disaster recovery.Solid understanding in configuration of inventory expiration, migration, reclamation, TSMDB backup Admin Schedules.Experience in creating backup scripts for user backup for UNIX and Windows servers.Proven experience debugging and analytical skills with solid grasp of system development methodologies, techniques and tool.

Preferred Technical and Professional Experience

Proficient in working with high availability environment along with alignment to process (ITIL).You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies.Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work.Intuitive individual with an ability to manage change and proven time management.Proven interpersonal skills while contributing to team effort by accomplishing related results as needed Up-to-date technical knowledge by attending educational workshops, reviewing publications

Position Type

Early Professional

Other things to know

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Why Kyndryl

Our world has never been more alive with opportunities and, at Kyndryl, we're ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress - dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we'll provide plenty of opportunities to make that happen.

Please be aware that we have the Kyndryl candidate zone hosted by IBM for a certain period. If you have applied for an IBM role previously, you will be able to log into the candidate zone using your previous IBM log in details. When in the candidate zone, you will be able to see your previous applications for both IBM and Kyndryl.

For further information on privacy, please visit www.kyndryl.com/privacy.