Back Office Executive
Year Surat, Gujarat, India
Job Description
!! We Are Hiring Fresher Candidates For Back Office For MNC Sector !! Only Fresher Candidates can Apply Languages Need (English, Gujarati) Responsibilities : (Male Candidates can Apply) Should have Good Communication Skill (English, Gujarati)
- Identify and assess customers\xe2\x80\x99 needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Meet personal/customer service team sales targets and call handling quotas.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Proven customer support experience or experience as a Client Service Representative.
- Track record of over-achieving quota.
- Strong phone contact handling skills and active listening.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
- Cell phone reimbursement
- Flexible schedule
- Food provided
- Provident Fund
- Day shift
- Night shift
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Job Detail
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Job IdJD2978667
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSurat, Gujarat, India
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EducationNot mentioned
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ExperienceYear