Enhance overall customer experience by coordinating and following up with internal and external customers, tracking customer order history, and resolving concerns
Develop and maintain customer service standards, policies, and procedures
Perform any other job duties as assigned
Requirements And Skills:
Bachelor's degree or 2+ years' of related experience
Proven work experience in a customer support
Proficient in Microsoft Office Suite, including Excel, Word, Outlook and PowerPoint
Excellent organizational skills
Job Type: Full-time
Pay: ?12,000.00 - ?18,000.00 per month
Benefits:
Cell phone reimbursement
Internet reimbursement
Schedule:
Day shift
Supplemental Pay:
Commission pay
Performance bonus
Yearly bonus
Ability to commute/relocate:
Mohali, Mohali - 160062, Punjab: Reliably commute or planning to relocate before starting work (Required)
Education: