Job Description

RESPONSIBILITIES AND DUTIES

• Organizing office and assist associates in ways that optimize procedures.
• Performing clerical duties, maintain files and organize documents; photocopy, scan etc. as needed.
• Writing complaints, sending its memorial timely and monitoring it in all the possible ways.
• Preparing letters, memos, forms, and reports according to written or verbal instructions.
• Lodging complaint to Complaint Monitoring System and posting its updates on CMS.
• Updating paperwork, maintaining documents and word processing.
• Performing basic admin duties including printing, sending emails and ordering office supplies.
• Creating, maintaining and entering information into databases.
• Serving as the Receptionist for the Office, greeting visitors and members.
• Resolving office related malfunctions and responding to requests or issues.
• Answering phone calls, taking messages and redirecting calls to respective offices.
• Giving all possible cooperation to the Senior Officials in discharging his/her the daily tasks.
• Conducting training to new members and correspondents by making videos or by other means and by making all other necessary arrangements for this.
• Publishing banners, posters, work details and related documents to social media platforms.
• Finding and subscribing at least 10 Complainants every month through social media platforms or any other means.
• Performing all other necessary related works as per the instructions.

SKILLS AND COMPETENCIES

• Proven work experience as an Office Assistant/Executive.
• Prior experience handling office responsibilities or related field.
• Typing speed should be minimum 60 WPM with 90% accuracy.
• Highly motivated and ability to prioritize efficiently.
• Proficiency knowledge of speaking and writing in Hindi and English.
• Up-to-date with advancements in office gadgets and applications.
• Proficient computer skills including Microsoft Office Suite (Word, PowerPoint and Excel).
• High level verbal and written communications skills.
• Ability to maintain a strict level of confidence.
• Exceptional, active social media presence and familiarity with mobile technology.
• Pleasant, friendly disposition and strong interpersonal communication skills.
• Available to work on a flexible schedule.
• Strong organizational skills.
• Outstanding problem-solving skills.
• Good time management abilities.
• Strong decision-making skills.
• Highly organized multitasker who works well in a fast-paced environment.
• Ability to work under stressful conditions and strict deadlines.

EDUCATION AND EXEPRIENCE

• Graduate or equivalent.
• Previous office experience may be requested but this can also be entry level position.
• Competent computer skills including MS Office, Photoshop etc.
• Internet skills including use of e-mails, group messaging and data collection.
• Numeracy and literacy skills.

LANGUAGE: Hindi, English and local language JOB LOCATION: Mango, Jamshedpur, Jharkhand Job Type: Full-time Salary: 912,000.00 - 915,000.00 per month Schedule:

• Day shift

Supplemental pay types:

• Commission pay
• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Mango, Jamshedpur - 831012, Jharkhand: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have Laptop and Bike?
• Do you know Hindi Typing?

Education:

• Bachelor\'s (Required)

Experience:

• total work: 1 year (Required)

Willingness to travel:

• 100% (Required)

Speak with the employer
+91-XXXXXXXXXX