Job Description

Job Title: Back Office Operations Executive (USA Shift) Job Location: Maninagar, Ahmedabad We are seeking a highly organized and detail-oriented Back Office Operations Executive to oversee the efficient functioning of our Doctor\'s office during USA shifts. The successful candidate will be responsible for managing various operational tasks, including answering calls, documenting call details, scheduling appointments, and ensuring seamless day-to-day operations. Responsibilities 1. Call Management: - Answer incoming calls for the Doctor\'s office in a professional and courteous manner. - Address patient inquiries, schedule appointments, and provide necessary information. 2. Documentation: - Type and record detailed information from each call, maintaining accurate and organized records. - Ensure that all relevant details are documented for future reference and analysis. 3. Appointment Scheduling: - Utilize Practice Management Software to schedule and manage appointments efficiently. - Coordinate with patients to find suitable appointment slots and provide necessary instructions. 4. Eligibility and Benefits Verification: - Conduct eligibility and benefits verification for patients as needed. - Collaborate with insurance providers to confirm coverage details and ensure accurate billing information. 5. Miscellaneous Tasks: - Handle various administrative tasks to support the smooth functioning of the office. - Assist in maintaining office supplies, coordinating staff schedules, and other miscellaneous duties. Requirements: - Proven experience in a similar role, preferably in a healthcare setting. - Strong communication skills and the ability to interact effectively with patients and staff. - Proficiency in using Practice Management Software for appointment scheduling. - Detail-oriented with excellent organizational and multitasking abilities. - Familiarity with insurance eligibility verification (optional but preferred). - Availability to work during USA shifts. (6:00PM to 4:00AM) Benefits: - Competitive salary based on experience. (Up to 20K month) - Opportunities for professional growth and development. - Positive and collaborative working environment. If you are a motivated and detail-oriented professional with a passion for healthcare operations, we invite you to apply for this exciting opportunity. Join our team and contribute to the delivery of quality healthcare services in a dynamic and patient-focused environment. Share resume on [HIDDEN TEXT]

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