Job Description

6-7+ years of experience in P&C Insurance, Claims handling process.


Determine operational objectives by understanding the business function, scope of the product or request. change required, deliverables and outcome expected by closely working with the business and operation stakeholders.


Construct workflow charts and diagrams; studying system capabilities; writing specifications


Define project requirements by identifying project milestones, phases and elements; forming project team; establishing project budget


Discover new opportunities to deliver deep and actionable business insights to key stakeholders


Prepare technical reports by collecting, analyzing and summarizing information and trends


Closely work with Business, Underwriter, Finance and Actuarial department to define data requirements, map data elements across systems and define output expected.


Write clear and well-structured business requirements/documents


Coordinate with different departmental teams to produce better business outcomes


Support testing on system changes made to ensure its as per requirements provided.


Convert roadmap features into smaller user stories


Communicate to validate requirements and seek approval from relevant stakeholders

About Virtusa

Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth -- one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.



Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.



Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.