Job Description

We are seeking a skilled and detail oriented Business Analyst with strong experience in Telecom Billing systems and a solid understanding of Finance operations The ideal candidate will work closely with stakeholders to gather analyze and document business requirements while driving improvements across telecom billing platforms and related financial processes




Key Responsibilities




Collaborate with business stakeholders to gather and analyze requirements related to telecom billing and financial systems




Translate business needs into functional and non functional requirements ensuring alignment with technical teams




Work closely with billing operations finance and IT teams to drive improvements in billing accuracy revenue assurance and financial reporting




Participate in the design testing and implementation of new billing features system enhancements and process improvements




Analyze large datasets to identify trends inconsistencies and improvement opportunities




Support the migration and integration of billing platforms or financial systems as needed




Develop documentation including business requirement documents BRDs functional specifications process flows and user guides




Facilitate workshops meetings and presentations with cross functional teams




Act as a liaison between technical teams and business users to ensure clear communication and delivery




Required Skills Qualifications




5 years of experience as a Business Analyst preferably in the Telecommunications industry




Strong knowledge of Telecom Billing systems e g Kenan Amdocs CSG or equivalent




Solid understanding of Finance processes such as revenue recognition invoicing and reconciliation




Proficient in data analysis and reporting tools e g Excel SQL Power BI Tableau




Experience with Agile or Waterfall project management methodologies




Excellent communication analytical and problem solving skills




Ability to work independently and manage multiple priorities in a fast paced environment




Preferred Qualifications




Experience in billing system migrations or financial system upgrades




Knowledge of regulatory and compliance requirements in telecom billing and finance




Certifications such as CBAP PMI PBA or similar

About Virtusa

Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth -- one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.



Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.



Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.