Job Description

, India

Job Family Group: Information Technology (IT)

Worker Type: Regular

Posting Start Date:

Business unit:

Experience Level: Experienced Professionals

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Do you want to work on a team building Shells next generation software engineering platform? Do you want to work with the latest opensource toolset? Join our Cloud Native Engineering team as a Systems Engineer and help shape the future of software and data modelling at Shell.

As an Systems Engineer you will join a team of reliability engineers who partner with development teams throughout the organization with the goal of improving products, features, and flow reliability.

You'll be tasked with all manner of work from operational tooling, automating operational workflows, performing architecture and design reviews, investigating system failures and complex outages, improving our monitoring infrastructure, defining service level objectives and agreements for products and flows, and much more.

Our Tech stack: Azure native, Terraform, AKS, Palo Alto products and more!

On a Normal Day, You Will

• Work with a team of Application Engineers in the US, Europe & India to deliver world class services

• Work with development partners to shape the architecture, design, and implementations of new and existing systems to enhance their reliability, performance, efficiency, and scalability

• Ensure all key services are measured, monitored, and raising alerts when needed

• Automation of deployment and configuration processes

• Develop reliability tools and frameworks for use by all engineers

• Share On-Call for most critical systems and lead incident response and no-blame post-mortem analysis and review

• Drive efficiencies in systems and processes: capacity planning, configuration management, performance tuning, monitoring and root cause analysis.

• We are expert in infrastructure and best practices, and we help development teams using infrastructure more effectively.

• We are on point for capacity planning and to help teams anticipate and prepare for growth.

You Have

• Handle Windows/Linux server environment including server deployment, migrations, upgrades, patch management, Access management of Cloud provider and Active directory, application support, Agent remediation, business continuity, operational and disaster recovery.

• Designing Azure foundational elements like VNET, Blob storage, instances, functions, networking etc.

• Understanding and working on Azure Disk, Azure Resource Monitoring, Azure Automation, Runbook and Azure Backup and Restoration.

• Troubleshooting on Azure Virtual Network Gateway, ExpressRoute.

• Building methods for cost management and billing, resource utilization and Work on availability-set.

• Create architecture diagrams, demonstrate Azure features.

• Administer and provide day to day engineering and operational support for the Azure environment.

• Lead effort to develop technical standards to support and operate technologies within the current or future Microsoft Azure system platform.

• Responsible for the engineering design, setup, configuration, maintenance, and troubleshooting of all Windows Servers and related technologies.

• Provides technical administrative and configuration support for Microsoft Azure platform.

• Ready to take ownership of incidents/requests/problem assigned to the queue in Service Now

to perform troubleshooting readily and update the tickets in timely manner.

• Handling user's escalation/concerns on day-to-day basis.

Manage the demand and the implementation of planned and emergency changes according to defined change control methodology and strategy

• Hands-on Infrastructure handling experience in cloud platform, especially in Linux/Windows operating systems administration.

• Knowledge in ITIL process in handling incident management, problem management, configuration management and change Management process.

• BE, BS or MS in Computer Science or a related technical discipline. Equivalent practical experience is a reasonable substitute.

• Expertise or deep working knowledge in Cloud networking and Next Gen security services

• Provision, configure and maintain Azure cloud infrastructure, strong understanding of different services and platform and their associated limitations.

• Knowledge of development languages such as Python or Go and other scripting languages to develop tools, scripts, and frameworks that drive efficiency in automation, monitoring, and management of our large-scale environments.

• Extensive experience with different Azure/Cloud services

• Ability to customize cloud infrastructure components and hands on experience with Azure DevOps/ GitHub Actions/ Jenkins, Terraform, Grafana, Kibana, Docker, Kubernetes, GitHub etc.

• A good understanding of large-scale distributed systems in practice, including multi-tier architectures, application security, monitoring and storage systems.

• Good understanding of the DevOps and Safe/Scrum ways of working

About Cloud Infra Team

The Cloud Practice is an organization of engineers who work with our production services throughout their entire life cycle, from design and architecture, through implementation, deployment, and sustaining operation. Systems Engineer delivers important system properties: reliability, performance, efficiency, and scalability, for the products and platforms that our customers use every day.

SEs work in high-performance squads with expertise on large scale systems with in-depth understanding of critical business components architecture, as well as dedicated engineering teams building comprehensive tools, platform, and infrastructure.

We need your skills and passion to help make it happen!

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DISCLAIMER: Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.