Job Description

You are being a vital part of the Sales team will be accountable and responsible for generating and maximizing revenue by aligning with the business strategy, developing/executing strategic sales plans and promoting profitable achievement of sales growth and customer satisfaction for the organization. A self-starter, passionate and go-getter in adapting and applying your proven strategic selling skills to our offerings that continue to grow and evolve.Roles & Responsibilities- Aligns the sales organization's objectives with business strategy through active participation in corporate strategic planning, sales strategy development, forecasting, sales resource planning, and budgeting.- Meets assigned targets for profitable sales volume, market share, and other key performance objectives.- Provides leadership to the sales organization's management team, while fostering a culture of accountability, professional development, high-performance, and ethical behaviour.- Establishes and maintains productive peer-to-peer relationships with customers and prospects.- Responsible for developing sales strategies and setting targets.- Responsible for networking with major industry players, identifying corporate clients.- Responsible for all client communications, conflict resolution, and compliance on client deliverables and revenue.- Identifies the opportunity & problem areas, preparing the action plan for achieving the key sales figures and presenting the Sales reports.- Responsible for monitoring and analysis of key data of the region allocated including sales figures.- Escalates customer issues, process differences and pain points in a timely manner.- Maintains strong relationships with clients.- Responsible for generating business from new accounts and has the capability to drive and lead customer relationships in existing accounts.- Develop strategies to cross-sell/up-sell to existing accounts and also open new accounts.- Build relationships with decision makers to open new opportunities in existing accounts.- Communicates the client's goals and represents the client's interests to the team.- Responsible for service delivery ensuring client retention and references.- Ensures that client issues are resolved in an efficient manner.- Adhere to defined sales processes and maintain/grow the funnel as per organizational growth plans.KPI 1 - Sales Turnover - Net Profit Margin - New customer acquisition index - Customer churn rate - Competency capability.KPI 2 - Key account retention - Billing rate growth - Customer satisfaction survey - Upselling success rate - Cross-selling success rate.KPI 3 - Cost of customer acquisition - Target lead acquisition cost.EligibilityB.Tech., MBA (ref:updazz.com)