Job Description

Role Title: AVP, Marketing Supplier Management (L10)
Company Overview:
Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry's most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.
We have recently been ranked #2 among India's Best Companies to Work for by Great Place to Work. We were among the Top 50 India's Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.
We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.
We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles.
Organizational Overview:
The Performance Marketing Team is the engine behind business growth as it handles the majority of marketing activities. This includes targeting the right audience through campaigns, distributing content via channel marketing, conducting a thorough analysis of campaign launches and budgets, and also ensuring compliance via surveillance and governance all to maximize results and maintain a competitive edge. Together this team drives ROI and elevates Synchrony's brand presence in a dynamic market.
Role Summary/Purpose:
The AVP, Growth Supplier Manager role is responsible for managing all aspects of the Supplier Lifecycle including the onboarding, monitoring, and offboarding of SYF suppliers. This role is primarily focused on timely delivery of supplier services while maintaining efficient and compliant supplier relationships in support of all Synchrony Growth business teams. The AVP will also support sourcing, purchasing, supplier management, and compliance obligations required to remain compliant with ?SYF S-2500, P-2500.2, and other relevant Source-to-Pay policies and procedures.
We're proud to offer you choice and flexibility. You have the option to be remote, and work from home, or come into one of our offices. You may be occasionally requested to commute to our nearest office for in person engagement activities such as team meetings, training and culture events.
Key Responsibilities:
Develop and maintain strategic supplier relationships while collaborating with business stakeholders to improve supplier processes, achieve cost reduction, reduce defects and manage risk.
Liaise with business owners within Growth, to deliver on supplier management program requirements, complete due diligence assessments, and leverage reporting to manage and complete assigned supplier relationship tasks
Document and resolve supplier risks, issues, and execute risk acceptances when appropriate in the Synchrony Supplier Management and Synchrony Risk Management technology systems.
Develop expertise on Synchrony's Process Universe as it pertains to Growth and leverage this knowledge to align suppliers to L3 processes, and work with Functional QA and Compliance partners to align Critical to Compliance (CTC) elements and document risks/evidence of controls to mitigate those risks.
Manage project initiatives as assigned including but not limited to supplier process improvements, executing cost out and cost avoidance, and supplier data maintenance
Lead cost reduction strategies through RFP/RFQ with stakeholders and by partnering with Sourcing
Recommend suppliers and cost saving opportunities to Growth business stakeholders
Develop subject matter expertise required to provide advanced supplier monitoring and oversight
Ensure appropriate documentation for required Supplier Relationship Management Program is maintained per company requirements
Manage day to day purchasing and invoice inquiries on behalf of suppliers or Growth teams, ensuring compliance with defined SYF policies and processes
Statement of Work (SOW) disposition, invoice payment, reporting, and management of supplier access to requisite SYF technology systems as applicable
Act as a mentor/coach for new hires
Perform other duties and/or special projects as assigned.
Required Skills & Knowledge:
Bachelor's Degree in any discipline with 4+ years of experience in Financial Services or Synchrony experience and in lieu of a degree 6+ years of experience required.
Good knowledge of supplier/Third party management.
2+ years of supplier management experience within a financial services institution
2+ years supplier relationship management experience
Experience in consumer financial services with exposure to a credit card or retail environment a plus
Experience with eGRC, Coupa, SAS Viya, Tableau, is an added advantage.
Desired Characteristics:
Self-starting nature, curiosity, and critical thinking
Demonstrated proficiency in building strategic relationships and supplier oversight
Project management skills with successful experience participating in a cross functional team
Demonstrated ability to creatively solve problems, develop new tactics, address implementation obstacles, while maintaining a positive can-do attitude
Eligibility Criteria:
Bachelor's Degree in any discipline with 4+ years of experience in Financial Services or Synchrony experience and in lieu of a degree 6+ years of experience required.
Work Timings:
This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time - 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.
For Internal Applicants:
Understand the criteria or mandatory skills required for the role, before applying
Inform your manager and HRM before applying for any role on Workday
Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)
Must not be any corrective action plan (Formal/Final Formal, LPP)
L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.
L08+ Employees can apply
Grade/Level: 10
Job Family Group: Marketing

Skills Required