Job Description

Role Responsibilities Support the VP BPGO with the smooth running of the business function to adequately manage financials, headcount and risk, whilst driving a culture of continuous improvement and improving stakeholder/customer value. Responsibil

Role Responsibilities Support the VP BPGO with the smooth running of the business function to adequately manage financials, headcount and risk, whilst driving a culture of continuous improvement and improving stakeholder/customer value. Responsibilities include: In charge of the business process modelling and maintenance of the Data Management team. Create, define and manage a service catalogue for Finance Data Management. Oversee the service level agreements, cost allocation models and ensure they are refreshed and reviewed on a timely basis with relevant stakeholders. Ensure processes are documented in business process modelling software. Key work drivers and SLA metrics are understood, linked to services and cost allocation models. Change control new services or increase/decrease in headcount. Oversee headcount and budget tracking for the department, identifying and tracking open roles, cost saving or efficiency initiatives that will influence our services. Manage the key risk, control and incident metrics for the department, integrating them into the Operational Risk Framework and having robust plans, dates and actions for incidents, audit points and risk treatment plans. Working with the central Finance OR team to define the OR framework for the unit, including periodic assessment and refresh. Manage the department communications strategy and organise the Quarterly town halls and operational risk review meetings. Ensuring the effectiveness of Control checks and their sustainability. Ensure that the BCP framework of disaster recovery drills, laptop strategy, Call Tree exercise is implemented efficiently across Finance and Treasury Data Management Team. Manage Group Audit, Internal Audit, External and Regulatory audits end to end. Manage HC, JR and Monitor monthly billing confirmation from IDQM billing SPOC. Our Ideal Candidate Academic degree from a well-recognised institution. Other qualifications: Stakeholder Management. Effective Communication. Ability to work under pressure and adapt to Change quickly. Highly detailed and result oriented. Understand Financial Reporting & related systems. Able to identify Risk and build controls across People, Process and Systems. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do. Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well. Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term. In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along withminimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits. A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website