Job Description

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what's the role all about?
We are seeking a detail-oriented and motivated Senior QA Engineer to join our Quality Assurance team. This role focuses on product testing within Public Safety & Justice market.
You will be responsible for ensuring data accuracy, validating backend processes, and supporting automation efforts using Selenium and Java/C#.
How will you make an impact?

• First priority task is QA test of server components, CTI interfaces and client applications. Role will include system set-up, configuration, test planning, test case design and implementation, fault replication and analysis, testing of software fixes, build and deployment.
• The ideal candidate is a rapid learner, self-motivated and a good communicator. The ability to work both independently and as part of a team is essential along with a high standard of work.
• The candidate should be fierce in your pursuit of product quality.
• Ideal candidate should be an excellent problem solver with an active interest in the latest QA tools and technologies and be knowledgeable and enthusiastic about process.

Have you got what it takes?

• Candidate is likely to have 2-4 years' experience in software QA; less experienced candidates would be considered if they have strong technical skills.
• Bachelor's degree in computer science/software engineering or equivalent
• Experience in developing test automation using Selenium and C# for Windows and Web based applications
• Hands-on experience with Azure Test Plans - creation, maintenance and execution
• Strong understanding of SQL (MySQL/MSSQL) and experience with database testing
• Knowledge of Windows server and client technology
• System Set-up and installation experience
• Familiarity with Agile/Scrum methodologies and product development lifecycle
• Excellent verbal and written communication, experience with engaging with stakeholders from multiple geo-locations
• Knowledge of latest automation technologies and frameworks, and adaptability to quickly learn and implement the same

You will have an advantage if you also have:

• Experience in with testing desktop application and API testing
• Hands-on experience in test automation using latest frameworks like Selenium (with C#), Cucumber or Reqnroll.
• Performance testing using JMeter
• Knowledge of CTI, IP networking, web server/CGI front ends, database (MSSQL)
• Basic knowledge of DevOps and other CI/CD tools and practices (GIT, Jenkins, Nexus, etc)

What's in it for you?

• Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

• At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID:8822
Reporting into: Technical Manager
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Skills Required