Job Description

Description
We are looking for an experienced Progress Database Administrator (DBA) to design, maintain, and optimize complex QAD database environments. The role involves system performance monitoring, automation, and ensuring high availability across Cloud Ops environments in a 24/7 support setup.
Requirements

• 3-8 years of experience supporting QAD products, Progress databases, or related infrastructure.
• Hands-on experience with Linux, Windows, Progress DB, and system performance tuning.
• Exposure to SQL Server, MySQL, MariaDB, AWS RDS, Python, Bash scripting, MongoDB preferred.
• Strong analytical, communication, and problem-solving skills.
• Ability to handle high-pressure production environments and customer interactions confidently.

Job responsibilities

• Monitor and optimize database/system performance and ensure uptime SLAs.
• Perform root cause analysis for performance issues and implement preventive measures.
• Automate routine DBA tasks and streamline processes.
• Create and maintain backup/recovery plans; execute data recovery when required.
• Develop test plans and support deployments in coordination with change advisory teams.
• Collaborate with customers and internal teams for system updates and issue resolution.
• Share best practices and mentor peers across teams.
• Participate in rotational on-call support for production environments.

What we offer
Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you'll experience an inclusive culture of acceptance and belonging, where you'll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders.
Learning and development. We are committed to your continuous learning and development. You'll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.
Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you'll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what's possible and bring new solutions to market. In the process, you'll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.
Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!
High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you're placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.
About GlobalLogic
GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world's largest and most forward-thinking companies. Since 2000, we've been at the forefront of the digital revolution - helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.

Skills Required