Job Description

About Avaya Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what\'s next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at www.avaya.com. About The Opportunity We are looking for a Cloud Software Quality Assurance Engineer to join our team. As a Cloud Software Quality Assurance Engineer, you will be responsible for testing, tuning, and optimizing a distributed SaaS multi-tenant, layered event-driven microservices system. Our systems are 24/7, and globally distributed. As a member of our talented engineering team, you will be closely involved in creative and ground-breaking high-quality products and solutions. You\'ll collaborate with our architects, designers, and other test engineers to build reliable applications and operations. About The Responsibilities . Develop and automate test suites for cloud-native applications involving large-scale streaming data and AI/ML frameworks applied to Contact Center applications . Engage in software testing for optimal performance, scalability, and quality . Implement Continuous Improvement initiatives to improve product quality . Work with the development teams to ensure that user stories are testable, support development and testing activities using Automation suites . implement test tools, enable documentation of the implemented testing methodologies for repeatability and best practices . Ensure test results are recorded, available, and report test status to the stakeholders . Track and report on key Quality and Defect Metrics in a timely manner . Support customer escalations as necessary About The Requirement EXPERIENCE . 1+ years\' experience in software testing in pure cloud environments . Exposure to distributed cloud-native applications SKILLS & COMPETENCIES . Analytical skills and exposure to Software Quality Assurance processes and metrics . Exposure to key Quality and Defect Metrics, real-time dashboards displaying QA test cases, results, and alerting mechanism for code failures . Experience in Automation & testing frameworks and CI/CD pipelines experience with test driven development and BDD . Proficiency in Java and Python and with one or more scripting languages . Familiarity of common software development tools such as Git, Bitbucket, Jenkins, Confluence, and Jira . Exposure to AI/ML frameworks like TensorFlow, PyTorch, and Keras is a plus . Experience with REST web services design and implementation . Exposure to Kubernetes, Docker and Cloud infrastructure and Platforms - Azure/GCP/AWS . Experience in debugging and system analysis skills . Exposure to Agile Methodologies Experience 1 - 2 Years of Experience Education Associate Degree or equivalent experience or a Tech certificate Preferred Certifications Footer Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).

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