We are seeking a highly organized and results-driven Asst. Operations Manager for B2B to oversee and streamline our remote travel operations. This role is critical in ensuring the efficient delivery of travel services, managing remote teams, optimizing workflows, and maintaining service excellence in a fast-paced, digitally-driven environment. The ideal candidate has a deep understanding of travel operations, excellent leadership skills, and proven experience in managing distributed teams and digital tools.
Qualifications & Skills:
Education & Experience
Bachelor's degree in Business, Tourism, Hospitality, or related field.
5+ years of experience in travel operations or distance service management.
Proven experience in managing remote or distributed teams is a must. Skills
Strong leadership and communication skills.
Deep knowledge of travel technology platforms (GDS, CRM, OTA systems, etc.).
High proficiency in remote collaboration tools (Slack, Zoom, Asana, Trello, etc.).
Analytical mindset with attention to detail.
Customer-centric approach and problem-solving ability.
Ability to work under pressure and manage multiple priorities.
Preferred Qualifications:
Certification in Travel or Operations Management.
Experience with international travel regulations and policies.
Key Performance Indicators (KPIs):
Operational efficiency (turnaround time, accuracy)
Team performance and productivity
Client satisfaction and retention
Cost control and process improvements
Vendor SLA compliance
Job Type: Full-time
Pay: ₹30,000.00 - ₹50,000.00 per month
Work Location: In person
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