Job Description

JOB DESCRIPTION

• Manage everyday operations.
• Supervise employee activities to conform to established standards and policies.
• Identify and rectify operational and employee issues.
• Coordinate with audit and business teams to ensure compliance with established procedures.
• Train and guide the staffs in their job duties and responsibilities.
• Assist in recruitment, performance review, promotion.
• Ensure employees follow operational practices, hygiene rules, and quality standards.
• Develop and implement training programs for employees.
• Prepare management reports on periodic basis.
• Manage F&B store operations to ensure excellent service in economic and profitable manner.
• Respond quickly to customer complaints to ensure high quality customer service and satisfaction.
• Plan and supervise the marketing and promotion activities to attract more customers.
• Assist in ordering, purchasing and stocking F&B products.
• Coordinate in sourcing and testing new products and menus.

• Manage everyday operations.
• Supervise employee activities to conform to established standards and policies.
• Identify and rectify operational and employee issues.
• Coordinate with audit and business teams to ensure compliance with established procedures.
• Train and guide the staffs in their job duties and responsibilities.
• Assist in recruitment, performance review, promotion.
• Ensure employees follow operational practices, hygiene rules, and quality standards.
• Develop and implement training programs for employees.
• Prepare management reports on periodic basis.
• Manage F&B store operations to ensure excellent service in economic and profitable manner.
• Respond quickly to customer complaints to ensure high quality customer service and satisfaction.
• Plan and supervise the marketing and promotion activities to attract more customers.
• Assist in ordering, purchasing and stocking F&B products.
• Coordinate in sourcing and testing new products and menus.