Job Description

To provide support to stores on security issues in accordance with prescribed policies and procedures. Reporting serious incidents to the store leadership & Retail security team. Liaising with Law Enforcement as and when we require support The incubment is responsible for; Following our business code and always acting with integrity and due diligence Understands business needs and Organization process Efficiency to communicate with emergency services of North America & Canada at all times Accurately report incidents according to the relevant crime types with Empathy towards colleagues Confident individual by being able to make quick decisions at the right time without impacting the business Ability to manage and drive the shift performance along with individual responsibilities Being knowledgeable and approached by team members for support during shifts Strong email writing skills, quickly respond to the group leadership Capability to prepare reporting mechanism and explore options to simplify operations Monitoring live store cameras and provide advisory actions Uses process expertise to solve complex issues by working with the relevant teams/colleagues/vendors etc Key People and teams I work within business Store and Retail colleagues External Vendors, facilitators (Avigilon, TYCO) Retail Security team and other business support teams Internal support teams like IT, Helpdesk etc. Law enforcement agencies & Emergency services (PD, Fire rescue) Skills Basic knowledge of MS office (Excel, PPT, Gmail etc.) Excellent written and verbal communication Diverse and ability to multi-task Possess analytical skills to plan the shift and mitigate from any undue vulnerability for operations Strong decision making skill Strong knowledge on security systems (Avigilon, Tyco, Access systems etc.) Bachelor\'s Degree Office Hours: Willing to work in flexible shifts. Thank you for your interest with HBC. We look forward to reviewing your application. HBC provides equal employment opportunities (EEO) to all employees and applicants for employment

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