Job Summary
The Trade Risk Manager oversees front to back operational and conduct risk for the Trade business within Transaction Banking (TB) reporting to the SA Risk Head. The incumbent will focus on Trade risk controls, reporting, Governance, and supervision. In addition, ensure consistent delivery of high-quality services to customers through meeting or exceeding customer expectation guided by the Service Level Agreement, efficiency/accuracy standards and good business processes/ judgement.
Responsibilities
Strategy
Responsible for ensuring that the framework is adopted for the timely identification, assessment, mitigation, reporting and escalation of Risk exposures for Trade in the Country. Assist in the identification and escalation of thematic and horizon risks and the implementation of appropriate controls to mitigate those risks. Be the \xe2\x80\x98go-to\xe2\x80\x99 person for the business with regards to the escalation of all operational risk-related incidents/queries/events that arise within the Country.
Effectively manage the Risk agenda for Trade in the Country across multiple risks types \xe2\x80\x93 financial crime, fraud, ICS, data quality, operational risks etc. Ensure that all material country and generic risks are identified, assessed, mitigated, monitored and reported to relevant governance forums, in country, region and group, and ensure that all practical efforts are taken to ensure a satisfactory (impeccable) auditable environment at all times
Business
Work with key stakeholders centrally, regionally in Country to drive a strong risk management culture across business and operations.
Comply with, and cascade, implementation and oversight of TB\xe2\x80\x99s Conduct and Supervision agendas in the Country, ensuring timely and effective delivery against both in line with TB and Trade Scorecard targets towards an enhanced culture of good Conduct
Processes
Ensure implementation of, and timely delivery against, TB\xe2\x80\x99s ongoing Conduct Plan within Trade working with local/regional business and CFCC and with Group Trade and Regional Risk Heads to ensure alignment and best practice sharing with other businesses
Work with the Country TB Head to identify and incrementally implement improvements to the standardized Conduct and Supervision pack for TB, incorporating Trade\xe2\x80\x99s specific requirements, but in alignment with broader TB and CCIB requirements
Work with Group Risk Team to manage the front to back peer review process and ripple review, audit to support development of best practice awareness, including, where appropriate to Country
Provide inputs to the SA Risk and Governance Head and the Trade NFRCs related to risk in the region, escalating issues, concerns or events as appropriate. Leverage NFRCs and other relevant risk committees to reinforce risk issues and awareness as relates to Trade in the Country
Own the rollout of relevant Group policies across Trade in the Country. Interact with policy and process owners, as well as relevant business Risk Head(s) to ensure that what is finally agreed is fit for purpose, and practical to implement.
Oversee the management of Risk Events in the Country, driving the right level of awareness, clarity and transparency with regards to the creation of Risk Events on EORP and the production of Risk Cause Reports for the Country. Tightly govern delivery of all remedial actions to plan
People & Talent
Lead through example and build the appropriate culture and values. Sets appropriate tone and expectations for the team and work in collaboration with risk and control partners.
Lead and support a change in mindset, building a culture of client centricity, agility, and accountability through standardised metrics and measurement.
Employ, engage and retain high quality people such that the team is skilled and experienced to deliver its obligations. Ensure succession planning for critical roles.
Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those objectives and responsibilities.
Review team structure and capacity plans in accordance with change in business structure and demand.
Risk Management
Act as the voice, eyes and ears of the Country Trade Operations Head, SA Trade Risk Head, for all matters related to Risk for the Country.
Co-ordinate and effectively communicate the implementation of new developments, regulatory initiatives, and policy roll outs to impacted Trade staff and processes within the Country.
Effectively manage the entire Risk Management agenda for Trade within the region Country, along with ensuring targeted Front to Back peer reviews, and the proactive rippling of peer review and audit findings
Oversee the effective design and execution of controls within the Country, including identification of gaps and remediation of issues, elevating residual risk where appropriate
Work with Country teams and Group in the hubbing of control checks where feasible, ensuring continued country oversight and ownership of hubbed checks and processes
Identify opportunities to improve the effectiveness of the Trade Risk function within the Country, including the proactive management of control-check hubbing (while retaining country oversight and ownership of hubbed checks and processes), and driving the ongoing ORF rollouts and the rationalization of existing checks for Trade. Additionally, drive and support best practice and create efficiencies, including in the areas of EORP logging, data accuracy, standardisation and reduction of BORF packs, issue identification, etc
Governance
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