Job Description

Job Title

Associate Technical Support Engineer

Full-time/Part-time

Full-time

Job Category

Global Services

Country

India

IR35 Legislation (UK Only)

Not Applicable

Job Location

Mumbai, IN

Job Overview

Spirent Communications seeks a high caliber profession services delivery engineer with excellent technical acumen to implement different solutions in telecom domain. The delivery engineer is expected to work directly with customers, and the ideal candidate will possess an analytical mind, excellent communication skills with an ability to learn fast and upskill based on technology needs. The candidate must have the desire and determination to successfully deliver Spirent solutions and be knowledgeable about Spirent's high-value solutions that enable our customers to solve business problems and maximize their return on investment.

The delivery engineer will work closely with the Spirent solutions architect and Project manager to implement our customer's Landslide lab testing needs across physical and virtual network topologies into specific product and/or service solutions. This individual will need to align with a collaborative process to implement practical plans from requirements documentation and scoping documents

Job Responsibilities

• Learn about Spirent products and their usage in solutions while being part of OJTs and self-learning.
• Ensure full understanding of Products and Services after the OJTs and successful completion of trainings.
• Serve as the technical engineer on Spirent, project related, work with customers and Spirent Leads for responses to customer technical issues and questions.
• Create/Implement testcases on Landslide and cloud sure.
• Present analysis of results and project solutions to technical leads and clients when necessary.
• Learn and contribute to automation of test solutions while using the Spirent automation products' suite.
• Participate and contribute to requirements analysis, writing test cases, project documentation, test cases executions, prepare test reports, analysis of test results.

• Bachelors or master's in electrical engineering, Electronics Engineering, Telecommunications, or Computer Science
• Minimum of 0-1 years of experience in telecommunications or software industry.
• Good experience in Wireless QA or Internship or work study experience working within the wireless industry or working on wireless/networking & Cloud projects.
• Fine concepts of telecommunication and best practices of software development.
• Strong knowledge in python to be able to create and execute test scripts.
• Knowledge of cellular technologies 5G/4G(LTE)/3G/2G and their usage.
• Knowledge and practice of writing quality code and automation scripts.
• Knowledge of Cloud computing solutions (SaaS, IaaS, PaaS), Public, Private, Hyper clouds.
• Ability to learn and use protocol analyzers.
• Ability to work with multiple teams within Spirent and customer's organization.
• Knowledge and fine concepts of Operating systems.
• Excellent Communication skills (verbal & written)
• Solid problem solving and analytic skills