Job Description

Why Kyndryl Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen.

Please be aware that we have the Kyndryl candidate zone hosted by IBM for a certain period. If you have applied for an IBM role previously, you will be able to log into the candidate zone using your previous IBM log in details. When in the candidate zone, you will be able to see your previous applications for both IBM and Kyndryl.

For further information on privacy, please visit www.kyndryl.com/privacy. Your Role and Responsibilities


As Technical Engineer, you are responsible to support problem and change tickets for client support operations (e.g. storage systems or server) for work involving problem determination and implementation of changes to hardware, software, applications or network systems.

These tasks are not standardized and require independent thought and problem solving to resolve. Interaction with other teams is often required to tackle issues. It also provides opportunity to understand the current Automation and Analytics work going on with clients to simplify and improve operations with minimal effort.

Responsibilities:

• An enriching platform to implement your academic learning in real time situations, acquire new skills and more significantly, help you to make a difference
• Will demonstrate interpersonal skills while operating with large teams that work closely with clients across pan India and work in varied time zones
• You will display management skills in your area of expertise, skilled to handle various tasks, prioritize and deliver on time
• Articulate with confidence for the desired views and be passionate to learn and apply technical prowess tackle Client problems

Required Technical and Professional Expertise

• Fundamentals of IT
• Basic Concepts in Networking, Windows, Linux, Unix and other OS
• Basic Knowledge of concepts about databases
• Basic Knowledge of Z/Os and Operations Monitoring
• Fundamentals of SAN, Back-up and Restore Technology
• Fundamentals of Cloud and Cloud Computing
• Excellent written and verbal English communication

Preferred Technical and Professional Experience

• Fundamentals of SAN, Back-up and Restore Technology
• Fundamentals of Cloud and Cloud Computing

Required Education Bachelor's Degree Preferred Education Master's Degree Being You @ Kyndryl Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Other things to know When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application. Primary Job Category Technical Specialist Role (Job Role) Customer Service Representative Employment Type Full-Time Contract Type Regular Position Type Early Professional Travel Required No Travel Company (Y030) Kyndryl Solutions Private Limited Is this role a commissionable / sales incentive based position No