Job Description

Job Title: Associate Sales Engineer Analyst
Company Description:
Dell provides the technology that transforms the way we all work and live. But we are more than a technology company -- we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities.

Why Work For Us:
Dell is primed to recruit the best and brightest candidates from all across the globe. We take pride in fostering a winning, innovative, inclusive employee culture. We also take calculated risks and we celebrate big victories when they pay off.

Our Employee Value Proposition:
Our Culture Code unites us and makes us a great family of companies and a great place to work. It's how we run the business, go to market, work together and provide inspirational leadership. Our culture code is defined by our values and are made real every day by defining expectations for how we work and how we lead.
About Business Unit:
"We are a presales organization that focuses on technical excellence, innovation and quality. In trusted partnership with account teams, we remotely collaborate to architect the right technical solutions for our clients in an efficient and timely manner"

Principal Duties and Responsibilities:

• Remotely collaborate and partner with Presales and Sales teams in a way to accelerate sales motion which will directly benefit the Presales and Sales community in your assigned sales district or presales teams. Some of the Presales activities are,
• Developing or architecting solutions based on inputs from presales teams
• Perform technical configurations of Dell Technologies storage products using internal configuration tools to understand the solution specification and pricing
• Develop Proposals that will be used by presales and sales teams to highlight to the customer about the Dell Technologies proposed solution
• Construct the solution or environment in the form of Technical Drawings to simplify the messaging to customers
• Custom build tools or processes for a scenario encountered where standard operating procedure does not exist
• As a remote SE you will be responsible in the following areas to maintain information for your assigned sales district or presales team,
• Documentation of customers existing environment by using various tools and techniques
• Develop Assessments for customers storage systems and environment using various tools and techniques
• Maintain a cleaner install base of customers installed storage hardware
• Participate and contribute to account planning and other sales planning calls with internal account teams and customers
• Develop strong knowledge on Dell Technologies Storage products by participating in various training programs
• Develop and maintain good business relationships with your key stakeholders such as Presales SE, Sales Reps, Customers, SE Managers, etc.
• Participate and constantly achieve good results in periodic evaluation programs that will help in growing your Remote SE skills and personal development
• Escalate problems encountered in the field to appropriate Remote SE Manager
• Be a strong advocate of Presales Solution Services and the Presales brand of Dell Technologies

Skills Requirements:

• Excellent communication, presentation, and articulation skills; Ability to anchor remote meetings, present to remote/live audience, and good storytelling skills
• Strong technical acumen in enterprise storage, software, and networking
• Quick learner of technologies, skill to apply technical acumen to build the right technical solution for customer sales pursuits
• Passionate, proactive, self-driven, strategic thinking and customer fist attitude

Job Requirements:

• Clearly understand the request and provide a solution from personal knowledge assisted by local tools, product documentation, and escalation to subject matter experts within the agreed turn around time by the requester
• Track and report the remote presales activities conducted for a given timeframe to showcase goal achievement and differentiated outcomes
• Demonstrate ownership of assigned activities and prioritize activities based on the current needs
• Strong Remote collaboration skills, excellent presentation and communication skills and the ability to adapt to communication style depending on the audience
• Offer timely support for all the activities you will be engaged and act swiftly for any mission-critical scenarios or requests
• Broad knowledge of the computer systems environments, Operating Systems and the industry's most popular applications and products
• In-depth experience with the operation, installation, and maintenance of several Dell Technologies products or their industry equivalents
• Understand and be able to work questions within the most popular systems and environments in which Dell Technologies products operate
• Individuals will have the ability to utilize vendors web sites and public knowledge base to clarify or identify solutions needs
• Expand knowledge of Dell Technologies products
• Sales/presales process awareness
• Experience working in or with Dell Technologies field Sales teams
• Customer service orientation
• Theatre/division awareness
• Solution orientation
• This role will require working in Americas East Coast shift (6 PM - 3 AM (IST)).

Education:

• BE, B Tech, MCA with at least 60% cumulative marks for the entire course

Benefits
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities -- all to create a compelling and rewarding work environment.
Apply now! Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.