Associate Relationship Manager Affluent Affluent Service Non Branch Banking

Year    Gurgaon, Haryana, India

Job Description

Job Category: KMBL
Degree Level: Bachelor's Degree
:
Associate Relationship Manager - Affluent-AFFLUENT-Service - Non Branch Banking

Principal Responsibilities:

  • Handle personalized service requests of Affluent (Solitaire) customers and deliver TAT.
  • Ensure strict adherence to regulatory requirements for Affluent customer segment.
  • Coordinate with internal teams - CPC/RPC/Investment desks for execution of service requests of Affluent customers.
  • Manage complaints and ensure resolution within TAT.
  • Ensure higher customer wallet share through service to sales cross-sell and deepening of banking relationship.
  • Deliver performance on service-quality scorecard
  • Visit Customers for service related and profilers.
Skills and Requirements:
  • Excellent communication skills with customer service orientation
  • Courteous, patient and polite
  • Team player
  • Knowledge of Microsoft Excel
  • Understanding of banking norms and processes
  • Minimum qualification - Graduate

Skills Required

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Job Detail

  • Job Id
    JD4326584
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Gurgaon, Haryana, India
  • Education
    Not mentioned
  • Experience
    Year