Job Description

Position at NICE

NICE Systems

Position Title: QA Engineer, NTR-X

Division: Compliance Line of Business

Location: Pune, India

About the company

At NICE, we protect people's money, ensure their safety and improve their experiences. Many of the world's leading companies and organizations are expected to manage these three critical elements of modern living. To do so, they are tapping into the power of data, which has become ubiquitous in both business and life. These organizations turn to NICE to operationalize this data to improve business performance, increase operational efficiency, prevent financial crime, ensure compliance, and enhance safety and security.

NICE has over 6,000 employees and a presence in more than 150 countries. Our team is proud of its many achievements. NICE is regularly recognized for innovation and the value it provides to more than 25,000 customers, including more than 85 of the Fortune 100. When it comes to turning information overload into practical business value, no one else comes close to NICE.

NICE India GTC is a strategic R&D and Operations center of NICE, employing 1600 out of a global employee base of 7000.

The Compliance group at NICE makes leading software products that are used by financial services organizations across the world to comply with financial market regulations. The world's first and only cloud-ready next-generation omnichannel compliance recording and assurance solution, NTR-X provides one system to record and manage all communications (voice, video, chat, screen sharing, document sharing, and more), across all communications platforms, including unified communications, mobile phones, turrets, and PBX.

Job description

You will be part of a cross-functional Scrum team that develops and supports specific components of our end product. You will be working hand in hand with the other R&D people. You will be involved in new feature development; provide input to POs and developers on the correct behavior of the system. You own the quality of the product, taking full responsibility for all functional - but also non-functional - aspects, like performance, stability, security, and maintainability.

Responsibilities

• Design, implement and execute software test cases for Web-based applications.
• Diagnose, and find bugs, defects, and regressions.
• Validate and document completion of software testing.
• Report, track, and collaboration with other groups to resolve software quality issues.
• Work on both Unit and functional tests

Qualification - Essential

• E./B. Tech or M.E./M.Tech in Computer Science, Electronics Engineering OR equivalent
• A minimum of 1+ years in a software QA position and a fundamental understanding of Quality Assurance processesGood / practical English communication skills, both written and spoken, and the ability for direct and forward communication
• Hand-on experience with the design and execution of test plans and test cases for complex server applications
• Hands-onon Test Management tools like TestLink, and X-Ray.
• An inherent interest in software development and an internal drive to guard the quality of our releases
• Knowledge of Agile Scrum and other Agile methodologies such as Kanban
• All our systems are virtual, so you know how to administer test environments / Windows administration and work on the command line/shell
• We implement a solution using microservices, so using Postman and the like is also a plus.

• Experienced working with Databases, writing SQL queries for data validation.

Qualification - Desirable

• Experience in testing web-based applications.
• Experience with HTTP requests.
• Experience in working with Telecommunication and Unified Communication systems
• Familiarity with Cloud platform, ideally Azure
• Experience with Risk-Based Testing

• Experience with Continuous Delivery

• Bonus points for being ISTQB or ISEB or TMap certified

NICE is committed to provide an environment based on equal opportunity for all qualified applicants and employees. It is the policy of NICE to afford equal employment opportunities to qualified individuals, regardless of age, race, color, creed, religion, citizenship, ancestry, national origin, sex, gender, pregnancy, mental or physical disability, marital status, veteran status, service in the Armed Forces, sexual or affectional orientation, atypical hereditary cellular or blood traits, genetic information, status as a victim of domestic or sexual violence, and/or any other status protected by any applicable federal, state and/or local statute or regulation.