Job Description

Company Description
??We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (17500 experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

REQUIREMENTS

• Total Experience: 11+ years in software testing with strong focus on test automation.
• Extensive hands-on expertise in automated UI and API testing using TOSCA, ServiceNow, Postman.
• Strong experience in automating test cases for web applications.
• Proficiency in Cucumber, SpecFlow, and Playwright.
• Hands-on experience with Tricentis qTest, TOSCA Server, and TDS for test management, reporting, and collaboration.
• Solid experience in API testing (manual & automation) to validate functionality and performance of web services.
• Skilled in defect management using ServiceNow and other defect tracking tools (e.g., JIRA).
• Familiarity with incident, change, and problem management processes within QA lifecycle using ServiceNow.
• Strong knowledge of Agile methodologies (Scrum/Kanban), including active participation in sprint ceremonies.
• Expertise in creating and maintaining dashboards/reports to provide insights on test execution, coverage, and quality metrics.
• Proficiency with Selenium WebDriver, FS, JIRA, GIT, Jenkins, or other CI/CD tools.
• Hands-on programming/scripting experience in Java, C#, JavaScript, Python, VBScript, Maven or other relevant languages.
• Familiarity with various testing tools such as UFT, TOSCA, Test Complete, Katalon Studio, Appium, Coded UI, Protractor, Selenium, etc.
• Knowledge of testing frameworks like JUnit, NUnit, TestNG or others as required.
• Strong client-facing and communication skills, with proven experience in capturing requirements and ensuring alignment with QA processes.
• Analytical and problem-solving skills, ability to work independently as well as within teams.

RESPONSIBILITIES

• Understand and document functional and non-functional requirements validated by SMEs.
• Interact with clients to identify scope, acceptance criteria, and testing expectations; collaborate closely with Product Owners to refine acceptance criteria.
• Prepare test strategy, test plans, and test cases aligned to business requirements.
• Estimate test effort, create testing schedules, assign tasks, and identify constraints/dependencies.
• Perform risk management by identifying, mitigating, and resolving business and technical risks.
• Design, develop, and maintain test automation frameworks following project guidelines and best practices.
• Set up and enforce best practices for test automation across projects.
• Execute automated and manual tests for UI and APIs using TOSCA, Postman, and other frameworks.
• Manage defects effectively: log, track, and collaborate with developers for timely resolution using ServiceNow/JIRA.
• Prepare and share comprehensive test reports, dashboards, and metrics to provide stakeholders with meaningful insights.
• Conduct demos and walkthroughs of applications for internal/external stakeholders.
• Participate actively in Agile ceremonies (sprint planning, daily standups, retrospectives).
• Work with team members and stakeholders to triage and prioritize defects.
• Provide constructive feedback to team members, helping improve processes and outcomes.
• Continuously identify opportunities to improve QA processes and enhance test coverage.

Qualifications
Bachelor's or master's degree in computer science, Information Technology, or a related field.

Skills Required